Support » Plugin: WP Customer Reviews » Reviews and Submit button duplicated

  • On one of our services pages the submitted reviews and the submit review button are being displayed twice. I had shortcode in the article to display the reviews originally, but then the hcard wasn’t showing. I deleted the shortcode and turned on the plugin in the page instead. That is when it started duplicating itself. It is like it is stuck on from when the shortcode was there even though the shortcode has been removed. If I turn off the plugin on the page both copies of the reviews disappear.

    I can go back to using the shortcode but I’m concerned that we won’t get as good of SEO results without the hcard showing. Is there a way to get the duplicate to stop showing up?

    You can see the problem here:

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  • Here is the weird thing. You can see the code for the reviews plugin in source code mode where the short code originally was even though the short code has been removed. When you go into visual or text editor the short code is not there. Where is source mode getting this code from?

    I have discovered that the short code for WP Reviews has attached itself to the theme short code for creating accordions. Anytime I use my accordion short code it puts the review plugin directly after it. You can’t see the wp reviews shortcode in the text editor but you can see it in source code mode. Some how the two short codes have gotten linked and I have no idea how to unlink them. I need to be able to use an accordion in a page without always having the reviews show up right after it. Any ideas on how to fix this?

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