Hi Bryant
Thanks for getting in touch. Glad that offloading media worked (which plugin/solution did you end up using?) and also that you like picu so far!
I try to answer all your questions below.
Select user instead/a well to add email address: When creating a collection you set a client email to send the collection to. Are there any plans to add a select user/client. If a user is already registered, why should I have to go find there email address?
Good point! Right now, it’s only possible to add email addresses manually. One thing we do, is loading the email addresses that are currently in use in other proofing galleries, and display those as a list to choose from. This way, you don’t have to find the address if you work with a customer a lot. Maybe this helps, until we get to improve the client/user-management.
Uploading media to a collection is buggy:….
Yes, the uploader as it is can be used for initial upload as well as adding more images later, but not really to delete and/or manage images later on.
Link to website from collection: Not sure if this is in the free version, but there should be a way to set the return link for users in the gallery. Client is emailed link, They click link to view collection, but after words how does the client get to the website? The front page or a my account page?
Yes. By default, your clients – after they approved and sent their selection – should be redirected to your homepage/frontpage. In Pro, you can customize the URL that is used, in case you want to redirect to another place.
Client gallery: Yes, the shortcode can be used to create a “client area” page. Soon we will replace this with a custom block which will make this even easier.
Selling / Woo: Not from the beginning. First step is adding basic e-commerce functionality and a basic Stripe integration to directly get payments. We plan to integrate with Woo later on, though. If you are using Woo and would like to share what you would expect of this, feel free to send us an email to info [at] picu.io and we’re happy to hear!
Integrate Printing Services: Would be a great addition as soon as we have e-commerce. But no plans so far.
Hope this answers your questions!
If you have more feature requests or questions – especially if they are about the Pro version – please feel free to get back to us via email to info [at] picu.io.
Sorry for delay. Been sick.
- Select user instead/a well to add email address: We just used ACF to add a user field. Then, pass the selected user’s email to the email field. Will this be ok for now, or if you are working on adding a user field will this conflict?
- Uploading media to a collection is buggy:…. (Your response)Yes, the uploader as it is can be used for initial upload as well as adding more images later, but not really to delete and/or manage images later on.
- Our question: Is there a fix in the works since you know it’s buggy?
- Link to website from collection: (your response) Yes. By default, your clients – after they approved and sent their selection – should be redirected to your homepage/frontpage. In Pro, you can customize the URL that is used, in case you want to redirect to another place.
- The point of this question is that if a client does not go through the entire process as you designed it. There are no design cues for the client to get to the homepage, my account page, or anywhere, even though the client is on your website. They would have to leave the website and go back to the website to get to a my-account page or homepage from the gallery if the client does not go through the entire process. I read that you can override the title to add a link through a plugin, but this seems like overkill for what appears to be a design overlook. There’s no way to get back to the home page if a user does not follow the process. In the pro version, is there a simple way to set the title to be the link without writing a plugin? You shouldn’t have to write a plugin to get the home page. It’s like someone building a website for you and forgetting to put a link to the homepage and telling you it’s a feature because you can write a code for it. Yeah, but a link to the home page is basic UI.
Select user instead/a well to add email address: We just used ACF to add a user field. Then, pass the selected user’s email to the email field. Will this be ok for now, or if you are working on adding a user field will this conflict?
Interesting solution, thanks for sharing. From what I understand you built, I don’t think this should conflict.
Uploading media to a collection is buggy:…. (Your response)…, but not really to delete and/or manage images later on. Our question: Is there a fix in the works since you know it’s buggy?
No, we are not working on changing or replacing the uploader at this point.
Link to website from collection: There are no design cues for the client to get to the homepage, my account page, or anywhere, even though the client is on your website.
Good point. I added this to our list and we’ll see what we can come up with – thanks!
Final question: Sorry for so many. As I said when I first emailed you guys directly. We are testing multiple plugins to see which to use. We like yours the most because of its ease of use. Even though we found some issues.
From you “No, we are not working on changing or replacing the uploader at this point.”
Why? My question is fixing. Why not fix?
The main feature of your plugin is to create galleries. This is what everything revolves around. The main feature of your plugin is to create a gallery, that process does not work properly in standard use cases. If you do not get the creation of your gallery perfect the first time, you have to remove the images and start over. However, the images remain in the database and storage. Unnecessarily increase your database size and storage.
That is a horrible
I know you can drag images onto the screen to add more images, but our sites are for clients. Clients do not do what you want; they do what they want. They rarely get things correct the first time. They will most likely use the add button after creating their gallery and call it broke. As we did.
So, If I may, why do you feel that the main feature, creating and editing galleries, does not have to work properly? Meaning you can create, add, modify the order of images, and delete images. I say main because what is your plugin without a gallery? If your plugin’s main feature (I say main because what is your plugin without a gallery?) is not working as end users would expect why do you feel it should not be fixed?
Hey Bryant, sorry that you didn’t get an answer earlier, let me try to explain it a little better.
You are right that parts of the UI could be more clear, and some things are not really possible right now, namely fixing errors made during the initial upload. I’m not sure if I would call the whole gallery “broken” because of this, but I can totally understand that it feels like this for you, if this is exactly the feature you need a lot!
With my answer above, I didn’t mean to say we will never fix this, but just that at this point we are not actively working on it, and therefore I can’t promise a date this is fixed. In the end it all comes down to prioritization, which is always hard (and always a compromise with some other features someone else might see as the most important/urgent).
We definitely have this on our radar, but I also don’t want to promise too much. If this is a dealbreaker for you right now, I’m sorry to not have a better answer/solution for you.
I noticed that you edited your response from the rude one you left. Something to the effect of if this is a deal breaker for you, then don’t use our plugin. Too late. I tried to notify you of a serious bug. Not a feature. Images, when deleted, are still in the folder and database. How is that not serious, and it did not require your rude response that you edited away? What, did you forget that everyone can see your comments?
Hey Bryant
I’m sorry if any of my comments above came across as rude, I certainly didn’t mean to.
As I’ve said above, the uploader UI could definitely be improved, especially around editing/deleting images – you’re absolutely right about that!
I cannot promise anything, but we will look into this and maybe we are able to find a quicker solution, before we get to work on the whole uploader.
Thanks again for bringing this to our attention.
You keep referencing the UI. I understand the UI issues and was willing to work through those issues and come up with my own short term fixes for certain things like selecting a user over adding an email address. I am reasonable. I know the stress of running a business. Even with the UI issues I said in the beginning this is one of the best plugins I have tried. But, there is A serious issue.
Your response as it reads now is not rude, but that is not what it originally said.
You have a blog post on your site about leaving twitter (x) over the toxic environment. Ok, what is a toxicity environment? Does it include dishonesty? Now, honestly, did you edit your response to me trying to tell you this is a serious bug that could effect users storage and database?
There was people with me when I read your reply and I sent the original to two other people before it was edited because I was in so much shock that a developer would say then don’t use my plugin. Just because we are pointing out what appears to be a serious bug.
I am not speaking of how your reply reads now.
I answered over on your review just now. I really think there was a misunderstanding here.
As for the editing of comments, I can assure you that we strive to be as transparent as we can be – and didn’t willingly deleted or changed any comments! This would also be visible below the comment (Modified on… by …), if we did.
I certainly appreciate the fact that you think picu is the best proofing plugin out there – thanks for that!
We are definitely looking into it, and while I can’t promise too much about timeframe right now, I am hopeful that we can fix at least the “deleting images” part soon.
