Support » Plugin: WP Review Slider » reviewer Profile picture missing

  • Resolved nikoocrow

    (@nikoocrow)


    For some reason the image of the person who leaves his comment on the platform is not loading

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author jgwhite33

    (@jgwhite33)

    I went to the site, but I don’t see any missing avatars.

    Thread Starter nikoocrow

    (@nikoocrow)

    Hi again.

    sorry to stop responding for a few days. what happens is that the profile images disappear because I think they do not update the reviews automatically

    To solve the inconvenience, it is to update the reviews manually but I cannot do it all the time, reviewing this error, I get a warning that I cannot synchronize my license.

    https://drive.google.com/file/d/1Mu4lqJ75xNyKxgCDdoxJ1MGOKeVqprW2/view?usp=sharing

    Best regards

    Plugin Author jgwhite33

    (@jgwhite33)

    This forum is for the Free version. Please use the Contact form built into the Pro plugin to contact support privately.

    alespo2020

    (@alespo2020)

    I no longer have pictures from reviews profiles

    Plugin Author jgwhite33

    (@jgwhite33)

    @alespo2020 Facebook will expire the profile images after a while. You’ll need to remove the reviews using the button on the Review List page and then re-download them.

    The plugin will try to save a local copy of the avatar so it won’t expire, but it doesn’t always succeed.

Viewing 5 replies - 1 through 5 (of 5 total)
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