Title: Review Import Error “Basic Auth”
Last modified: February 25, 2021

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# Review Import Error “Basic Auth”

 *  Resolved [VitaSerk](https://wordpress.org/support/users/serkankurnaz/)
 * (@serkankurnaz)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/review-import-error-basic-auth/)
 * Hey,
 * first of all, thanks for the great plug in!
 * I tried to import some reviews, but got following error:
 * Background import could not be started, please disable Basic Auth and try again.
 * What does it mean and how to fix it?
 * Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Freview-import-error-basic-auth%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [cusrev](https://wordpress.org/support/users/cusrev/)
 * (@cusrev)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/review-import-error-basic-auth/#post-14125572)
 * Thanks for trying our plugin!
 * The error means you have some plugins or configuration that blocks loopback requests
   in WordPress. Please try to disable plugins that might be responsible for this
   and check if it resolves the problem.
 * Also, I checked your website and it seems to be broken – it doesn’t display correctly
   to me.
 *  Plugin Support [cusrev](https://wordpress.org/support/users/cusrev/)
 * (@cusrev)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/review-import-error-basic-auth/#post-14212266)
 * We haven’t heard from you for more than two weeks. For this reason, I’ll assume
   that either you are not interested in this question/problem anymore or it has
   been resolved. If this is not the case, please let us know and we’ll be happy
   to help.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Review Import Error “Basic Auth”’ is closed to new replies.

 * ![](https://ps.w.org/customer-reviews-woocommerce/assets/icon-256x256.png?rev
   =2532349)
 * [Customer Reviews for WooCommerce](https://wordpress.org/plugins/customer-reviews-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/customer-reviews-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/customer-reviews-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/customer-reviews-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/customer-reviews-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/customer-reviews-woocommerce/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [cusrev](https://wordpress.org/support/users/cusrev/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/review-import-error-basic-auth/#post-14212266)
 * Status: resolved