Review from a software engineer

  • dannydandan123

    (@dannydandan123)


    3 years, 6 months ago

    This plugin does not work as advertised. It has many odd side effects, but most importantly the advertised functionality of customizing your checkout page does not work. I’ve sent the exact debug details to their support staff but they refuse to troubleshoot the issue or process a refund. The plugin feels like a complete hack and not something that was built by a professional developer.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor HasThemes

    (@hasthemes)

    3 years, 6 months ago

    Hello @dannydandan123
    This forum is not for paid product support.

    Can you please write in detail about the odd side? Your message is confusing.

    Custom checkout page builder is not included in the free version, I am not sure why you are writing a review about the custom checkout in the free forum support.

    We have checked the custom checkout page builder on our websites, our customer’s websites as well as many premium users are using the custom checkout page builder features.

    We have the guideline about creating the checkout page. You haven’t followed that.
    Steps to create the checkout page:
    Create an Elementor template or use a template from our template library and add that as a checkout page from our setting.

    You have edited your default checkout page. that is why you have faced the problem.

    Here, I can’t verify your purchase. I am not sure you have purchased the item or not.

    • This reply was modified 3 years, 6 months ago by HasThemes.
    gwviger

    (@gwviger)

    3 years, 6 months ago

    I appreciate @dannydandan123 posting here. It is clear he paid for it (can’t get a refund) and posting here about problems with the paid version which, if poorly coded and producing side effects, is important for those considering upgrading to the paid version.

    @dannydandan123, if you resolve the issues or change your assessment, please post an update here. Appreciate you taking the time to share (from one dev to another).

    Plugin Contributor HasThemes

    (@hasthemes)

    3 years, 6 months ago

    Hello @gwviger
    You will be glad to know that, our refund policy has been updated and very flexible now.
    You can create a ticket on our website, our team will process the refund.

    If you need any support for the pro version, feel free to create a ticket on your website, it is hard to verify the purchase here.

    Thank you.

    ciriman

    (@ciriman)

    3 years, 5 months ago

    I should have read this review before buying this plugin. it is truly a disaster. almost nothing works correctly.

    Plugin Contributor Tarek Aziz

    (@tarekht)

    3 years, 5 months ago

    Hello @ciriman

    Our refund policy is pretty flexible. If you are not satisfied, we would like to request you to contact us on the respective website from where you purchased the plugin. We’ll give you a full refund.

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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