• Resolved down2earthaus

    (@down2earthaus)


    I’ve been hearing from my customers that the review coupon that is automatically generated says it has already been redeemed.
    There are no settings which would indicate that this is causing the problem.
    Help!
    Also, my diagnostics report indicates two red errors. I can’t upload any pictures.
    WC Slider and WC Lightbox.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author cusrev

    (@ivole)

    Thanks for using our plugin!

    1. Can you please let me know which version of the plugin did you have when customers received the coupons that could not be redeemed?

    2. Please review help tips on the Diagnostics page next to the errors. These errors do no have any impact on upload of pictures.

    Thread Starter down2earthaus

    (@down2earthaus)

    WP Version: 5.4.2
    WC Version: 4.1.1
    cURL Version: 7.59.0

    Errors shown weren’t regarding the upload of pictures. I just couldn’t upload a snippet to show you the error.

    WC Slider and WC lightbox errors – would they interfere with this issue?

    Do you investigate my backend?

    Plugin Author cusrev

    (@ivole)

    Thanks for providing additional information.

    1. You didn’t answer the question about the version of the plugin. Can you please let me know which version of the plugin did you have when customers received the coupons that could not be redeemed?

    2. WC Slider and WC lightbox errors will not cause any issues with discount coupons.

    Thread Starter down2earthaus

    (@down2earthaus)

    Your changelog doesn’t have dates beside versions.
    It was the latest version as at 23/6/2020.

    Plugin Author cusrev

    (@ivole)

    Thanks for providing additional information.

    Can you please get in touch with by email here: https://www.cusrev.com/business/contact-us.html

    We will need to arrange a troubleshooting session to investigate this problem further.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘“Review For Discount” Not Working’ is closed to new replies.