Review error when type in apostrophe (‘)

  • Resolved alyab

    (@alyab)


    2 years, 5 months ago

    Whenever I leave a review that has apostrophe symbol (‘) such as I’m .etc the review becomes error and when I tried to publish it, it won’t appear on the frontend.

    From my screenshot you can see the rating becomes 0/5 instead of the rated stars. Reviewer and content type info also went missing.

    Backend review error: https://ibb.co/2qkHw9r

Viewing 5 replies - 1 through 5 (of 5 total)
  • Prosenjit Barman

    (@prosenjitbarman)

    2 years, 5 months ago

    Hi @alyab
    Hope you are doing well.

    We’ve successfully been able to reproduce the issue that you are talking about. I am forwarding it to our dev team for further inspection. Hope it will be fixed soon.

    Please stay tuned!

    Best Regards
    Prosenjit.

    Prosenjit Barman

    (@prosenjitbarman)

    2 years, 5 months ago

    Hi @alyab

    We have been able to fix the issue with Apostrophe. We will release an update within next week and the solution will be included with that update.

    Let me know if there is anything else that you need help with.

    Best Regards
    Prosenjit

    Thread Starter alyab

    (@alyab)

    2 years, 5 months ago

    HI @prosenjitbarman

    Great! Looking forward to it, thanks!

    Thread Starter alyab

    (@alyab)

    2 years, 4 months ago

    Hi @prosenjitbarman

    It has been 3 weeks still no new update?

    Benjir Ahmed

    (@benjirahmed)

    2 years, 4 months ago

    Hi @alyab ,

    If you need the fixed version urgently, please navigate to the plugin details page and open a support ticket at our support center. We will send the updated plugin to you.

    Regards,
    Benjir

Viewing 5 replies - 1 through 5 (of 5 total)
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