Support » Plugin: Email Subscribers & Newsletters » returns “Invalid email address” error

  • Resolved cscc2017


    I have just installed this plugin as a way for our users to subscribe to new post notifications. When I tested it with an address of my own (from a different browser and not signed-in) I get the error “invalid email address”. I tried it with a couple of different addresses that are known to work otherwise. Have I missed a set up step somewhere?

    The page I need help with: [log in to see the link]

Viewing 15 replies - 31 through 45 (of 46 total)
  • In my case, I reverted the version of the plugin to 3.4.8 and it works for me. To revert the plugin cleanly, I used another plugin named WP Rollback.

    Plugin Author Icegram


    We have released the new version of Email Subscribers 3.4.12.
    This release fix “Invalid Email Address” issue.
    Please update you plugin and try it once.
    Let us know how it goes?

    Thank you for the updated plugin. It’s working fine again!

    Yes, thank you!

    No longer getting the error message (yay!) Will have to see if the post notifications works. Also had trouble importing contacts from CSV file, but may have been a formatting issue on my end. I’ll have another go.

    Plugin Author Icegram


    @cscc2017 , @shilo89 , @kevinh01 , @m7alpha , @ankur218 , @macsip , @vmercader , @thegabsussex , @ricysreadingcorner , @lisath , @andrewmperryman , @engrdanyalahmed , @benlucchesi , @mariankechlibar ,

    You are welcome.
    Please consider rating us 5-star from here if you like our plugin.

    @mariankechlibar ,
    Do not rollback to previous version as it has security issues. Please update to the latest version 3.5.1.

    I’ve installed the latest version 3.5.1 and it was working but now I get the “invalid email address” error.

    I seem to only get the “invalid email address” error on the home page of the site, in the footer widget. On other pages it seems to work.

    Plugin Author Icegram


    @colingmurray ,

    Please share your website link where we can check this.

    Hi there,
    we got the same problem again. No matter which email i put in, i get the error “invalid email address”. But it happens only in google chrome.
    We are using lastest version. Would you please kindly take a look?
    Thank you so much!

    Plugin Author Icegram


    @sino40 ,

    Which version of Email Subscribers you are using as of now.

    Please share your website link where you have placed subscribe form so that we can check it.




    same problem here: invalid email address. Only in Google Chrome over Android. Using last version (3.5.6).

    Thank you very much!



    I’m having the same problem on version 3.5.6, on Chromebook and Android. It was working on my staging site but not live. I have to disable the plugin until this is fixed.

    Plugin Contributor Malay Ladu


    Hello Everyone,

    Sorry for the inconvenience you all had.

    I will look into this issue and update you as soon as possible.

    Thanks for your patience!



    I have the same problem here: “invalid email address” in the footer of my store.
    I just updated to the latest version. What a horrible quality control, people having this issue for last 5 month, I though it would be resolved by now.

Viewing 15 replies - 31 through 45 (of 46 total)
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