Support » Plugin: WooCommerce Sequential Order Numbers » Return post ID and not order ID

  • Hi,

    Since this week the orders pay with paypal returns the post ID and not the order ID for the new order emails and if I send back this email it sends me the order ID.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author SkyVerge

    (@skyverge)

    Hi @maximus697

    Sorry to hear our plugin is giving you trouble! I’m happy to help.
    Can you confirm if you are using the default PayPal Standard gateway (that’s bundled with WooCommerce) or another PayPal gateway?

    Can you clarify what you mean by send back? Are you resending the email, and in that case it has the sequential order number?

    All the best,
    Ryan

    Hi,

    Yes I use the default standard gateway

    When a user buys on the site with paypal, the new order email sent to me.. send me the post ID and not the sequential number. But it works well with stripe..

    Thx

    Plugin Author SkyVerge

    (@skyverge)

    Hey @maximus697,

    Tamara here, stepping in for Ryan 🙂

    I’ve reviewed the code in the PayPal standard gateway within WooCommerce and confirmed that the gateway is correctly using the order number rather than the order ID.

    I suspect that you might be running into a theme or plugin conflict. I would recommend disabling all unrelated plugins and switching to a default theme such as Twenty Nineteen, then processing a test order through PayPal.

    Could you give that a try and let me know if the order ID or the order number is sent to PayPal?

    Thanks!

    Tamara

Viewing 3 replies - 1 through 3 (of 3 total)
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