Title: Retain order notes
Last modified: August 22, 2016

---

# Retain order notes

 *  [soccergrl](https://wordpress.org/support/users/soccergrl/)
 * (@soccergrl)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/retain-order-notes/)
 * Hello! Is there a way to retain order notes on the checkout page in woocommerce
   if a customer returns to shopping? I know the pay version of checkout manager
   does this, but I do not need any of the other functionality of the plugin. Thank
   you!
 * [https://wordpress.org/plugins/woocommerce/](https://wordpress.org/plugins/woocommerce/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Brad Davis](https://wordpress.org/support/users/brad-davis/)
 * (@brad-davis)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/retain-order-notes/#post-5429884)
 * When you say a customer returns, do you mean to purchase from you again, eg, 
   this type of scenario:
    – Custom completes purchase and has added note to order–
   Customer returns to buy from you again 3 weeks later because your product is 
   awesome – Customer gets to checkout, logs in and note from previous order is 
   shown
 *  Thread Starter [soccergrl](https://wordpress.org/support/users/soccergrl/)
 * (@soccergrl)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/retain-order-notes/#post-5429890)
 * Hi Brad, thank you for your response. No, scenario is:
    -customer is shopping&
   thinks they are done so proceed to checkout -customer writes an order note -then
   the customer realizes they want to add another item to their cart and goes back
   to shopping & adds item -then when they return to checkout, their order note 
   is gone & they have to retype Is there any where to write a code in my functions.
   php or in the checkout template that will retain (save) their order notes if 
   they go back and forth between pages until they actually submit their complete
   order?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Retain order notes’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

## Tags

 * [checkout](https://wordpress.org/support/topic-tag/checkout/)

 * 2 replies
 * 2 participants
 * Last reply from: [soccergrl](https://wordpress.org/support/users/soccergrl/)
 * Last activity: [11 years, 7 months ago](https://wordpress.org/support/topic/retain-order-notes/#post-5429890)
 * Status: not resolved