Support » Plugin: Whols - WooCommerce Wholesale Prices and WooCommerce B2B Store Solution » retailer price also seen at wholesaler price + 0% also seen at save amount value

  • Resolved cathag

    (@cathag)


    Hi,
    1- Both retailer price value and wholesaler price value are seen in wholesaler price, and both 0% and real save amount are seen

    2- Wholesale price stay at 13px even if I change it on the design Wols tab

    3- All value are “attached” to the label, I want add a space (at least 10px, best if all value are verticaly align)

    WHAT I SEE:
    Prezzo al dettaglio45,00 €
    Prezzo rivenditori38,00 € – 45,00 €
    Risparmio0% – 16%

    WHAT I WANT TO SEE:

    Prezzo al dettaglio 45,00 €
    Prezzo rivenditori 38,00 €
    Risparmio 16%

    You can login with this wholesale account:
    nickname: test21182552
    password: test21182552

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hi @cathag

    We are sorry for the inconvenience. We will investigate the issue ASAP and get back to you.

    Anyway, it would be good if you please create a support ticket on our website https://hasthemes.com/contact-us
    That way you will get support more quickly as the developer of this plugin handles all the tickets over there.

    Thanks!

    Hi @cathag

    We have investigated and confirmed the issue you’ve mentioned. With due respect, we’d like to inform you that due to the Eid vacation, we’ll be away from May 1-4. But, don’t worry about it.

    We’ll resolve the issues ASAP and update the plugin once the vacation is over. During this time, your patience and cooperation are highly expected.

    Even though we won’t be available, we still encourage you to reach out to us if you have any queries so that we can check them once we come back.

    Thanks!

    Hi @cathag

    We have updated the plugin and the issues are fixed.
    1. The issue is fixed now
    2. Please check now
    3. You can place the space/gap here https://tppr.me/N7n2b

    Thanks!

    Thread Starter cathag

    (@cathag)

    Hi,
    Problem 1: I found a workarround Both retailer price value and wholesaler price value are seen in wholesaler price, and both 0% and real save amount are seen. Problem is on product variation: at wholesaler price, the first value seen is the retailer one because any variation doesn’t have a retailer price. Probably if I set a different price for a variation it will be seen. Same for %. It will be nice add an option: see only the default product variation information as woocommerce do with product price (I’m using the Atum Inventory plugin)

    Problem 2 isn’t solved: Wholesale price stay at 13px even if I change it on the design Wols tab

    Problem 3 is solved: thanks

    Thread Starter cathag

    (@cathag)

    And, for problem 1, how can I hide / translate / modify font size “UP TO” in discount label?

    1. Use same price for wholesale price https://tppr.me/ja9va if you don’t want to show the range.

    2. It seems there is theme compatibility issue that’s why the price font size is not changing. Please download our upcoming latest version of the plugin from here https://www.dropbox.com/s/oakf05q72r8wu2g/whols.zip?dl=0 and update it. Then change the font size again and check.

    3. We have a hook named “whols_label_upto” by which the label can be changed/translate. You can add the code below in your child theme’s functions.php or use this plugin https://wordpress.org/plugins/code-snippets/ to add the code.

    add_filter('whols_label_upto', function($upto_text){
        $upto_text = 'Your new text ';
        
        return $upto_text;
    });

    If you have any questions, please let us know.

    Thread Starter cathag

    (@cathag)

    Hi,
    1- sure (I hope I will never need to set different prices in products variations)
    2- I don’t know how to update a plugin with a downloaded file
    3- I tried to add the code to my functions.php file but it gives an error at line:
    $upto_text = ' fino a ';
    Syntax error, unexpected ‘=’, expecting T_PAAMAYIM_NEKUDOTAYIM
    So I didn’t save the functions.php file
    should I change = in :: ? or proceed with =?

    Isn’t it better add “up to” to a PO file? I mean: for the begining our website is in Italian but soon I will add other languages (english, french, spanish,…). I’m using the plugin loco translate for the moment.


    Another problem I shown yesterday:

    Just before the “add to cart button” ther’s a tab with:
    “MINIMUM QUANTITY PRICE PER UNIT”
    then ther’s a line with:
    “137,00 €”

    I understood that 1 is a quantity and 37€ is the price but ther’s no space between the two so it seems that ther’s written 137€

    And I need to translate it

    2. You may follow the tutorial to update the plugin from .zip file.
    https://speckyboy.com/update-wordpress-themes-plugins-zip-file/

    Follow the steps of the section “Update a WordPress Plugin with a ZIP File”

    3. If you still need assistance regarding this. It would be good to contact us here https://hasthemes.com/contact-us

    “Isn’t it better add “up to” to a PO file?”
    Yes, we have updated the pot file into the upcoming latest version. Which will be released the next week.

    “Another problem I shown yesterday:”
    There is some CSS conflict with your current theme. It would be good to contact us here https://hasthemes.com/contact-us Or we can provide you the code here to fix the issue.

    Thread Starter cathag

    (@cathag)

    Hi,
    2- the upcoming latest version solved the problem, thanks
    3- I wait for the updated PO file (so I can translate “minimum quantity” and “price per unit” too. Thanks
    4- New problem: I’m opening a ticket on hasthemes.com

    We have fixed the new issue and replied to the ticket. Please check now.

    Thread Starter cathag

    (@cathag)

    All is worked fine and translated with PO file.
    Thanks

Viewing 11 replies - 1 through 11 (of 11 total)
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