Support » Plugin: WooCommerce Services » Retail Ground doesn’t show as an option

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  • Plugin Contributor Marcin

    (@robobot3000)

    Hi @anjoid

    In order to get the Retail Ground show up as option in your checkout, you will need to ensure that you setup the shipping method to charge Retail rates under What price would you like to charge? setting.

    According to https://pe.usps.com/text/dmm300/153.htm is normally only applicable when shipping to zones 5-9. The zones are calculated based on the origin and destination zip codes. You can check what zones apply to your postcodes here: https://postcalc.usps.com/DomesticZoneChart

    I’m also experiencing this issue. My rates are set to Retail and I don’t really see errors in the debug log, yet the option for USPS Ground is still missing on checkout. Not sure about the shipping zone thing as I can seemingly choose USPS Ground shipping for anything else I may buy on the internet to the same zip code. Any help with this would be amazing, I’m a little lost.

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