Support » Plugin: Wordfence Security - Firewall & Malware Scan » resume installation

  • Resolved comptedev

    (@comptedev)


    hi ,

    i just installed wodfence. As soon as I click on scan or tools or firewall I have the following message.

    To continue using Wordfence, you will need to review and accept the Terms of Use and Privacy Policy. Click Resume Installation to begin.
    resume installation

    for you I have entered my email and accept the conditions

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hey @comptedev,

    Do you see any errors in the browser console? If so, can you please share a screenshot?

    https://www.wordfence.com/help/advanced/troubleshooting/#how-to-inspect-the-browser-console

    Also, can you try disabling all other plugins and switch to a WordPress default theme to check for a conflict?

    Please let me know.

    Thanks,

    Gerroald

    hi ,

    thank you for your reply.

    JQMIGRATE: Migrate is installed, version 1.4.1
    16/wp-admin/admin-ajax.php:1 Failed to load resource: the server responded with a status of 403 (Forbidden)
    DevTools failed to load SourceMap: Could not load content for chrome-extension://gighmmpiobklfepjocnamgkkbiglidom/include.preload.js.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME
    DevTools failed to load SourceMap: Could not load content for chrome-extension://gighmmpiobklfepjocnamgkkbiglidom/include.postload.js.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME

    Hey @comptedev,

    It sounds like something is blocking access to the admin-ajax.php file which the scanner needs. Can you please check in the wp-admin directory (Please note, not the root directory) for an htaccess file. If there is one can you please share its contents?

    Can you also check for a conflict by disabling all other plugins and switching to a WordPress default theme and let me know if it helps?

    Please let me know what you find.

    Thanks,

    Gerroald

    hi ,

    thank you for your reply.

    the problem comes from two plugins when I deactivate them wodfence works very well
    Adult Mass Videos Embedder and WP-Script Core

    I will see with the devellopeurs to correct the problem because I have other problem when they are activated

    thank you very much for your help

    Hey @comptedev,

    Thanks for the update, and happy to hear you were able to track this down.

    Please do let us know what they say, and let us know if anything else comes up.

    Thanks,

    Gerroald

    hi ,

    the problem comes from the WP-Script Core plugin which blocked all communications and which conflicted with certain wordpress module. the developer made an update.

    cordialy

Viewing 6 replies - 1 through 6 (of 6 total)
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