Results stop recording in Admin panel

  • Resolved chickenme

    (@pitlamgi)


    2 years, 10 months ago

    Hi team,
    Thank you for creating this amazing plugin. This plugin has been working fine on my site for months, but recently I have found that the plugin stops recording the results in the admin panel. This function is very helpful which is to help me watch out for my clients’ statics.

    Could you have any suggestions to fix this issue, please?
    Thank team once again.
    Kind regards!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jasmine

    (@hyenokian)

    2 years, 10 months ago

    Dear @pitlamgi,

    Thank you for the topic.

    Please provide us with the link, where the given quiz is located so that I can send it to our Development Team for further investigation.

    Also, please go to the Quizzes > particular quiz > Results Settings tab and check whether the Disable data storing in database option is enabled or not.
    If yes, then untick it and check the case again.

    See the screenshot: https://ibb.co/h29G6HB

    Looking forward to your response.

    Thank you.

    Thread Starter chickenme

    (@pitlamgi)

    2 years, 10 months ago

    Hi Jasmine,
    I have no idea but after sending this question, my website works fine again. This plugin started recording the results of quizzes without changing anything.
    Thank you for your support!

    Plugin Support Jasmine

    (@hyenokian)

    2 years, 10 months ago

    Dear @pitlamgi,

    Thank you for your reply.

    Glad to hear that the problem has already been solved for you.

    In case of any further questions, feel free to open a new topic. Our customer care specialists are always ready to help you.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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