Title: Results Filter Wrong Last modified: September 2, 2020 --- # Results Filter Wrong * Resolved [digitalnauras](https://wordpress.org/support/users/digitalnauras/) * (@digitalnauras) * [5 years, 8 months ago](https://wordpress.org/support/topic/results-filter-wrong/) * Dear all, once i check any leather type in the filters, or check any desired colors, the results on the right are all wrong. its rendering all products with ignoring the selected filters why is that happening? My site is: WooCommerce version: 3.7.1 Server info: Apache/2.4.29 (Ubuntu) PHP version: 7.2.24-0ubuntu0.18.04.6 PHP post max size: 32 MB sometimes i face 500 internal server error while switching from english to arabic languages. The site is multilingual. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fresults-filter-wrong%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/results-filter-wrong/page/2/?output_format=md) [→](https://wordpress.org/support/topic/results-filter-wrong/page/2/?output_format=md) * Plugin Author [RazyRx](https://wordpress.org/support/users/razyrx/) * (@razyrx) * [5 years, 8 months ago](https://wordpress.org/support/topic/results-filter-wrong/#post-13350915) * Hello, * How did you displayed products on the page? Is it default WooCommerce page or it is created with some page builder? * Regards, Oleg * Thread Starter [digitalnauras](https://wordpress.org/support/users/digitalnauras/) * (@digitalnauras) * [5 years, 8 months ago](https://wordpress.org/support/topic/results-filter-wrong/#post-13354791) * Hello, [@razyrx](https://wordpress.org/support/users/razyrx/) thanks for your kind reply. regarding products, all my products are variable products. I don’t have a page builder. only HTML SWVIGYG editor if this is your concern. * Plugin Author [RazyRx](https://wordpress.org/support/users/razyrx/) * (@razyrx) * [5 years, 8 months ago](https://wordpress.org/support/topic/results-filter-wrong/#post-13356781) * Hello [@digitalnauras](https://wordpress.org/support/users/digitalnauras/), * No, I mean how exactly products displayed on the page? Did you created this page with HTML SWVIGYG editor or it is default WooCommerce page? * Please try to change theme to WordPress default. * Regards, Oleg * Thread Starter [digitalnauras](https://wordpress.org/support/users/digitalnauras/) * (@digitalnauras) * [5 years, 8 months ago](https://wordpress.org/support/topic/results-filter-wrong/#post-13356822) * it is the default WooCommerce page. products tab in backend and adding products. even I have a problem with linked products. once I add cross-sell and upsell they are not updating. in the You May Also Like nothing is changing, unfortunately, I don’t know what’s the problem, my theme has a lot of bugs and errors but I need to fix now the filters, I have be rocket plugin for filters then the linked products. * Plugin Author [RazyRx](https://wordpress.org/support/users/razyrx/) * (@razyrx) * [5 years, 8 months ago](https://wordpress.org/support/topic/results-filter-wrong/#post-13359897) * Hello, * Please try to change theme to WordPress default to check is it issue with how products displayed in your theme. * Regards, Oleg * Thread Starter [digitalnauras](https://wordpress.org/support/users/digitalnauras/) * (@digitalnauras) * [5 years, 8 months ago](https://wordpress.org/support/topic/results-filter-wrong/#post-13364453) * This will not affect or delete my current theme? is this safe? please keep in mind, im not expert in WordPress neither WooCommerce so this change theme is scary for me:) * Thread Starter [digitalnauras](https://wordpress.org/support/users/digitalnauras/) * (@digitalnauras) * [5 years, 8 months ago](https://wordpress.org/support/topic/results-filter-wrong/#post-13364467) * Dear [@razyrx](https://wordpress.org/support/users/razyrx/); I think I understand your point now since I created 2 linked products for this URL: [https://naurasonline.com/product/1116/](https://naurasonline.com/product/1116/) and they are showing great and correct in the default theme that is twenty-twenty. So how can we fix this? * Plugin Author [Dmytro Holovnia](https://wordpress.org/support/users/dholovnia/) * (@dholovnia) * [5 years, 8 months ago](https://wordpress.org/support/topic/results-filter-wrong/#post-13364533) * In this situation I think it will be better for you to hire freelancer to help you. At least create a staging/test server and recreate your site there. You will have option to test plugin/options without breaking original site. * We didn’t create your site so cannot guarantee anything. * Regards, Dima * Thread Starter [digitalnauras](https://wordpress.org/support/users/digitalnauras/) * (@digitalnauras) * [5 years, 8 months ago](https://wordpress.org/support/topic/results-filter-wrong/#post-13364729) * Cant I create my testing on twenty theme or this will affect the main website performance design and layout? I mean why do I have 2 themes? this twenty theme is like a demo or testing environment or what? BETA version of the main website? * Plugin Author [Dmytro Holovnia](https://wordpress.org/support/users/dholovnia/) * (@dholovnia) * [5 years, 8 months ago](https://wordpress.org/support/topic/results-filter-wrong/#post-13364733) * BETA version of the main website with original WordPress theme. Free themes provided by WordPress are done well and in most cases are not breaking plugins functionality. They are good for checking where issue is coming from. * Thread Starter [digitalnauras](https://wordpress.org/support/users/digitalnauras/) * (@digitalnauras) * [5 years, 8 months ago](https://wordpress.org/support/topic/results-filter-wrong/#post-13364748) * if linked products are working on twenty themes but not working on my theme, so how can we fix this problem now? I selected 2 products as upsell for one of my products and it’s showing great in twenty, but not the other theme. Why? is it because of plugins? * Plugin Author [Dmytro Holovnia](https://wordpress.org/support/users/dholovnia/) * (@dholovnia) * [5 years, 8 months ago](https://wordpress.org/support/topic/results-filter-wrong/#post-13364821) * Hard to say why it is not working in your theme. We cannot do much from this point. You can try some other plugin or hide a freelancer to find the issue from your(server) side. * Regards, Dima * Thread Starter [digitalnauras](https://wordpress.org/support/users/digitalnauras/) * (@digitalnauras) * [5 years, 8 months ago](https://wordpress.org/support/topic/results-filter-wrong/#post-13365152) * RazyRx (@razyrx): Kindly note the filters are working great and fine with the twenty themes but no in the other theme, why? I test it from a bit and everything is working just great and fine in twenty. * Thread Starter [digitalnauras](https://wordpress.org/support/users/digitalnauras/) * (@digitalnauras) * [5 years, 7 months ago](https://wordpress.org/support/topic/results-filter-wrong/#post-13521802) * RazyRx (@razyrx): Kindly note the filters are working great and fine with the twenty themes but no in the other theme, why? I test it for a bit and everything is working just great and fine in twenty. any updates guys for the source of the problem here? * Plugin Author [Dmytro Holovnia](https://wordpress.org/support/users/dholovnia/) * (@dholovnia) * [5 years, 7 months ago](https://wordpress.org/support/topic/results-filter-wrong/#post-13523259) * Hi, * Most likely your theme is done in the way when we need to add direct integration with it. Please provide your theme name. We will add it to the list of feature requests and try to add an integration for it. As for now this is all what we can. * Regards, Dima Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/results-filter-wrong/page/2/?output_format=md) [→](https://wordpress.org/support/topic/results-filter-wrong/page/2/?output_format=md) The topic ‘Results Filter Wrong’ is closed to new replies. * ![](https://ps.w.org/woocommerce-ajax-filters/assets/icon-256x256.gif?rev=2770304) * [Advanced AJAX Product Filters](https://wordpress.org/plugins/woocommerce-ajax-filters/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-ajax-filters/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-ajax-filters/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-ajax-filters/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-ajax-filters/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-ajax-filters/reviews/) * 18 replies * 3 participants * Last reply from: [digitalnauras](https://wordpress.org/support/users/digitalnauras/) * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/results-filter-wrong/page/2/#post-13523393) * Status: resolved