results | WordPress.org

raffodesigner
(@raffodesigner)

2 years, 4 months ago

Hello.
when I search for some articles with the blog search bar, few results come out.

For example if I write Patents only 3 articles come out but in reality there are many articles with this category on the site …

could you help me?`

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Author wpdreams
(@wpdreams)

2 years, 4 months ago

Hi,

Sure!

I checked the front-end, and I am seeing a lot of category based exclusions. I suspect that might be the cause of the issue.
Please check the exclusions, to make sure the items missing are not within the excluded categories.

Best,
Ernest M.

Thread Starter raffodesigner
(@raffodesigner)

2 years, 4 months ago

THANKS!

but no categories and posts have been excluded in the plugin …. what could be the problem?

thank you

Plugin Author wpdreams
(@wpdreams)

2 years, 4 months ago

Okay, then can you please make sure that the category filters are also disabled here?

Best,
Ernest M.

Thread Starter raffodesigner
(@raffodesigner)

2 years, 4 months ago

yes is disabled…

Plugin Author wpdreams
(@wpdreams)

2 years, 4 months ago

Okay.

Can you go to the Ajax Search Lite -> Help & Support menu. There you will find instructions on how to share some debug information with me. Please follow those steps, and get back to me here.

Thank you!

Thread Starter raffodesigner
(@raffodesigner)

2 years, 4 months ago

ok thanks

here the debug information
https://paste.ee/d/5Ub8c

thanks

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘results’ is closed to new replies.

In: Plugins
6 replies
2 participants
Last reply from: raffodesigner
Last activity: 2 years, 4 months ago
Status: not resolved