Restriction Message not appearing

  • Resolved alexandreepicerie

    (@alexandreepicerie)


    2 years ago

    Hello, thanks for this nice plugin.

    Please note i restricted alcohol products for European countries except for France, but the restriction message does not appear it only takes me to the product page without the restriction message. Can you please help me?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Zorem

    (@zorem)

    2 years ago

    Hi @alexandreepicerie,
    Can you share a screenshots of the all restriction issues and settings?
    Thanks 🙂

    Thread Starter alexandreepicerie

    (@alexandreepicerie)

    2 years ago

    Hi Zorem,

    These are the screenshots: (sorry its in french)

    https://snipboard.io/a1Vk24.jpg
    https://snipboard.io/WURyFb.jpg
    https://snipboard.io/bLPgIA.jpg

    The plugin works great as it restricts people outside France to purchase alcohol items but i would love it if the message appears so it is clear for the client.

    Thanks a lot again

    Plugin Author Zorem

    (@zorem)

    2 years ago

    Hi @alexandreepicerie,
    We can’t replicate any issue. which a theme active in your store?
    Thanks 🙂

    Thread Starter alexandreepicerie

    (@alexandreepicerie)

    2 years ago

    Hi Zorem,

    I am using the Astra Theme,

    Thanks

    Plugin Author Zorem

    (@zorem)

    2 years ago

    Hi @alexandreepicerie,
    I tested it with Astra theme and the restriction message appears on product page. Maybe, It’s the conflict issue with other plugins. can you try to deactivate all plugins except the CBR and WooCommerce and check it again.
    Thanks 🙂

    Thread Starter alexandreepicerie

    (@alexandreepicerie)

    1 year, 12 months ago

    Hi Zorem, I found a solution using shortcode and it works perfectly, just what i was looking for! thanks a lot.

    deuce25

    (@deuce25)

    1 year, 11 months ago

    @alexandreepicerie I’m having the same problem. Can you let me know the shortcode solution please?

    deuce25

    (@deuce25)

    1 year, 11 months ago

    I have 2 variations for my products – North America and International prices. I set North America to only available for Canada/US/Mexico and set International to NOT available for Canada/US/Mexico. It sees me as Canada (which is where I am) and it doesn’t let me choose International so that’s working. I then tried through a VPN (Argentina) but it still only lets me choose NA and not International and I can’t figure out why. It should only let me choose International.

    I’m also having an issue with the restriction message not appearing, as noted in my previous message.

    deuce25

    (@deuce25)

    1 year, 11 months ago

    I have things working now. There was an issue with some WC settings.

Viewing 9 replies - 1 through 9 (of 9 total)
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