After updating the Really Simple SSL plugin, I couldn’t see any posts and pages (but could still access the plugins and comments) on the WP app, and when I clicked “View Site,” I was met with a blank page.
However, on Jetpack, I can still see all my posts and pages (except a blank page when I clicked on my site’s URL).
After I informed GoDaddy, my host server, about this issue, they gave a link to install the WP blog under their “Installatron” from their cPanel, because apparently “WordPress isn’t installed by them.” After the installation, when I clicked on WS Admin, I was met with a new dashboard, with all the posts and pages gone, and my site with zero posts.
After uninstalling WordPress on GoDaddy, and their refusal to help me retrieve my precious site or posts, unless I paid for their 30-day back-up restoration plan (and their free or fake 24-hour View Backup button), I’m now met with a “hello GoDaddy” when I copy my site’s URL into the browser.
The host asked me to contact the WP team. They wrote “if the WordPress is installed within GoDaddy then we can abled to check with issue WordPress posts but as you have installed with thirdparty we don’t have access to check on it please check with WordPress provider.”
I would appreciate it if you, guys, could educate me how to retrieve all my published posts and drafts. Now, a click on WP Admin from the WS app only leads me to “hello GoDaddy.”
Two primary issues that I hope the WS team could help me are:
- How can I restore my published posts to my website now that I can’t access my WP dashboard?
- How can I see my posts and pages (which I can still see on Jetpack) on the WS app and also link them to my site?
A googol thanks.
The page I need help with: [log in to see the link]
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