Title: Restoring Site
Last modified: August 21, 2016

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# Restoring Site

 *  Resolved [websysman](https://wordpress.org/support/users/websysman/)
 * (@websysman)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/restoring-site-2/)
 * Hi,
 * We purchased the premium package a couple of weeks ago. Our aim is to backup 
   around 50 websites and then do a wordpress update.
 * At the moment the back up “seems” to be happening but the restore is failing.
   I am using site [http://www.adloyalty.com.au](http://www.adloyalty.com.au) to
   back up and restoring to a subdomain of another url.
 * When restoring it takes me through 3 steps and then goes back to the start. It
   leaves me with 2 folders and a zip file and the main page has the logo and sidebars
   but the article is “no results found”. It doesn’t take us through any import 
   of database.
 * Zip – wpb2d – simple restore
    folder – wpb2d folder – restore
 * Need some assistance to get this working correctly please
 * Regards
 * Brett
 * [http://wordpress.org/plugins/wordpress-backup-to-dropbox/](http://wordpress.org/plugins/wordpress-backup-to-dropbox/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [Michael De Wildt](https://wordpress.org/support/users/michaeldewildt/)
 * (@michaeldewildt)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/restoring-site-2/#post-3995257)
 * Gday mate,
 * This could be due to database permissions. If simple restore does not work “out
   of the box” at the moment the best option is to revert to a manual restore.
 * I will be working on a new plugin to replace simple restore in the coming weeks.
 * Cheers,
    Mikey
 *  Thread Starter [websysman](https://wordpress.org/support/users/websysman/)
 * (@websysman)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/restoring-site-2/#post-3995280)
 * Hi Mikey,
 * Thanks for the reply so quickly. How is the database backed up? I found a folder
   called “backups” in wp-content with 2 files called ….backup-core.sql and ….backup-
   plugins.sql. We have only ever manually restored with one sql file. Do your backups
   get broken into 2?
 * Also, a bit further on the restore – it isn’t recognising the zip file wpb2b.
   I had to zip and place in that folder/file – so effectively it ended up looking
   for : no subfolder: Apps: wpb2b and then a zip within the zip. That’s when it
   recognised a zip file there and I think (guess) tried to install in wrong level.
   Hope that makes sense!
 * Regards
 * Brett
 *  Plugin Contributor [Michael De Wildt](https://wordpress.org/support/users/michaeldewildt/)
 * (@michaeldewildt)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/restoring-site-2/#post-3995313)
 * Gday Brett,
 * All backups are broken into two, one for the core WordPress tables and one for
   any plugins. Just run the core one first then the plugin one.
 * At the moment restore requires a zip due to the fact that it needs to be downloaded
   quickly. So all you need to do is create on and add it to your Dropbox.
 * Cheers,
    Mikey
 *  [moz261](https://wordpress.org/support/users/moz261/)
 * (@moz261)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/restoring-site-2/#post-3995346)
 * hi,
 * Sorry about that, but i didn’t manage to post my question in this dedicated section,
   so you ‘ll find it there about your plugin : [http://wordpress.org/support/topic/wordpress-back-up-to-dropbox-restoring-website-file-configuration?replies=1#post-4496923](http://wordpress.org/support/topic/wordpress-back-up-to-dropbox-restoring-website-file-configuration?replies=1#post-4496923)
 * Many tks for your help…

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Restoring Site’ is closed to new replies.

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 * 4 replies
 * 3 participants
 * Last reply from: [moz261](https://wordpress.org/support/users/moz261/)
 * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/restoring-site-2/#post-3995346)
 * Status: resolved