Support » Plugin: UpdraftPlus WordPress Backup Plugin » Restoring only media files issue

  • Resolved sociobrightwp

    (@sociobrightwp)


    Hello,

    I had deleted some media (jpg/png) on my theme that messed up things so i am trying to recover them.

    If i understand correctly the media are store in the folder name uploads?

    The issue is that whenever I try to restore them I get an error page after waiting for 2-3 minutes for the serve to respond.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    To help us work out the cause of your problem, can you please send us a copy of the restoration log?
    You can find this log in the ‘wp-content/updraft’ directory of your site via FTP.
    You can send the log file as an attachment or copy the contents into an online tool (such as http://pastebin.com/ )

    Best Wishes,
    Bryle

    Hi guys,

    i have been able to solve the issue without the recovery so for the moment itsok. you may close the issue

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