Title: Restoring external database
Last modified: February 1, 2024

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# Restoring external database

 *  Resolved [samerhakim](https://wordpress.org/support/users/samerhakim/)
 * (@samerhakim)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/restoring-external-database/)
 * Hi
 * I understand that external databases need to be restored manually from here [https://updraftplus.com/forums/topic/backup-more-databases-postgresql/](https://updraftplus.com/forums/topic/backup-more-databases-postgresql/)
   however i dont understand how. 
   When i go to cpanel to upload the file after 
   changing the name to *.sql.gz it gives me the following error:
 * Error: “dbanme_(user@localhost/database (these are edited))” is invalid because
   this system prohibits the slash (/) character in database names.
   What can i do
   here please?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [pbevanudp](https://wordpress.org/support/users/pbevanudp/)
 * (@pbevanudp)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/restoring-external-database/#post-17391610)
 * Hello,
 * Are you able to provide the name of the database and filename of the .gz file
   you are using please?
 *  Thread Starter [samerhakim](https://wordpress.org/support/users/samerhakim/)
 * (@samerhakim)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/restoring-external-database/#post-17395804)
 * hi
 * Database (files: 1)
    - backup_2024-02-02-0100__SO_a0bd1fbedbe8-db1.gz
 *  [pbevanudp](https://wordpress.org/support/users/pbevanudp/)
 * (@pbevanudp)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/restoring-external-database/#post-17399670)
 * Hello,
 * Please could you also provide your database name?
 *  Thread Starter [samerhakim](https://wordpress.org/support/users/samerhakim/)
 * (@samerhakim)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/restoring-external-database/#post-17400334)
 * sure i can send in a private message?
 *  [pbevanudp](https://wordpress.org/support/users/pbevanudp/)
 * (@pbevanudp)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/restoring-external-database/#post-17406354)
 * Hello,
 * Unfortunately I think this is against forum rules, please could you ensure your
   database name does not have any illegal / special characters or slashes which
   are preventing you from uploading it through cPanel. If you continue to have 
   problems uploading it I would advise asking your host to double check what the
   filename requirements are.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Restoring external database’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [pbevanudp](https://wordpress.org/support/users/pbevanudp/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/restoring-external-database/#post-17406354)
 * Status: resolved