Title: Restoring database keeps spinning
Last modified: August 22, 2016

---

# Restoring database keeps spinning

 *  [elodeweges](https://wordpress.org/support/users/elodeweges/)
 * (@elodeweges)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/restoring-database-keeps-spinning/)
 * Hi,
 * I’m importing now, but the wheel keeps spinning with “restoring database” for
   at least 15 minutes.
    The zip file is not over 150MB. Does it take this long?
 * [https://wordpress.org/plugins/all-in-one-wp-migration/](https://wordpress.org/plugins/all-in-one-wp-migration/)

Viewing 15 replies - 1 through 15 (of 32 total)

1 [2](https://wordpress.org/support/topic/restoring-database-keeps-spinning/page/2/?output_format=md)
[3](https://wordpress.org/support/topic/restoring-database-keeps-spinning/page/3/?output_format=md)
[→](https://wordpress.org/support/topic/restoring-database-keeps-spinning/page/2/?output_format=md)

 *  Plugin Author [Pim J. Iliev](https://wordpress.org/support/users/pimjitsawang/)
 * (@pimjitsawang)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/restoring-database-keeps-spinning/#post-5689616)
 * Hi elodeweges,
 * Can you please send us the email to support at servmask.com for better assistance?
 * Best,
 *  [ko1974](https://wordpress.org/support/users/ko1974/)
 * (@ko1974)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/restoring-database-keeps-spinning/#post-5689972)
 * I’m having the same problem. Has there been an updated solution.
 *  Plugin Author [Yani](https://wordpress.org/support/users/yaniiliev/)
 * (@yaniiliev)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/restoring-database-keeps-spinning/#post-5689973)
 * Hi guys,
 * Could you check wp-content/plugins/all-in-one-wp-migration/storage/error.log
   
   Are there any useful errors that might hint what is wrong?
 *  [cosma.musacchio](https://wordpress.org/support/users/cosmamusacchio/)
 * (@cosmamusacchio)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/restoring-database-keeps-spinning/#post-5689974)
 * I have the same problem. I entered the folder you mentioned but I have no error.
   log file, only index.php and status.php. What could it be?
 *  [kevinmoser37](https://wordpress.org/support/users/kevinmoser37/)
 * (@kevinmoser37)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/restoring-database-keeps-spinning/#post-5689975)
 * Hi Yani,
 * I’ve been having the same issue too. Below are the error log files I’ve received.
   I hope this helps resolve the problem, I desperately need this to work soon.
 * [Mar 30 2015 19:33:39] ERROR_HANDLER
    Number: 2 Message: fopen(/nas/wp/www/cluster-
   40024/kevinmoser37/wp-content/plugins/all-in-one-wp-migration/storage/status.
   php): failed to open stream: Permission denied File: /nas/wp/www/cluster-40024/
   kevinmoser37/wp-content/plugins/all-in-one-wp-migration/lib/model/class-ai1wm-
   status.php Line: 105 ——————————————– [Mar 30 2015 19:33:39] ERROR Exception while
   exporting: Unable to open **“/nas/wp/www/cluster-40024/kevinmoser37/wp-content/
   plugins/all-in-one-wp-migration/storage/status.php”** for writing. [Mar 30 2015
   19:33:39] ERROR_HANDLER Number: 2 Message: fopen(/nas/wp/www/cluster-40024/kevinmoser37/
   wp-content/plugins/all-in-one-wp-migration/storage/status.php): failed to open
   stream: Permission denied File: /nas/wp/www/cluster-40024/kevinmoser37/wp-content/
   plugins/all-in-one-wp-migration/lib/model/class-ai1wm-status.php Line: 105 ——————————————–[
   Mar 30 2015 19:40:15] ERROR_HANDLER Number: 2 Message: chmod(): No such file 
   or directory File: /nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/
   duplicator/classes/utility.php Line: 299 ——————————————– [Mar 30 2015 19:40:23]
   ERROR_HANDLER Number: 2 Message: mkdir(): File exists File: /nas/wp/www/cluster-
   40024/kevinmoser37/wp-content/plugins/duplicator/classes/utility.php Line: 290——————————————–[
   Mar 30 2015 19:40:23] ERROR_HANDLER Number: 2 Message: mkdir(): File exists File:/
   nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/duplicator/classes/utility.
   php Line: 295 ——————————————– [Mar 30 2015 19:40:23] ERROR_HANDLER Number: 2 
   Message: chmod(): No such file or directory File: /nas/wp/www/cluster-40024/kevinmoser37/
   wp-content/plugins/duplicator/classes/utility.php Line: 299 ——————————————– [
   Mar 30 2015 19:40:38] ERROR_HANDLER Number: 2 Message: mkdir(): File exists File:/
   nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/duplicator/classes/utility.
   php Line: 290 ——————————————– [Mar 30 2015 19:40:38] ERROR_HANDLER Number: 2 
   Message: mkdir(): File exists File: /nas/wp/www/cluster-40024/kevinmoser37/wp-
   content/plugins/duplicator/classes/utility.php Line: 295 ——————————————– [Mar
   30 2015 19:40:38] ERROR_HANDLER Number: 2 Message: chmod(): No such file or directory
   File: /nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/duplicator/classes/
   utility.php Line: 299 ——————————————– [Mar 30 2015 19:40:38] ERROR_HANDLER Number:
   2 Message: opendir(/nas/wp/www/cluster-40024/kevinmoser37/.git): failed to open
   dir: Permission denied File: /nas/wp/www/cluster-40024/kevinmoser37/wp-content/
   plugins/duplicator/classes/package.archive.php Line: 179 ——————————————– [Mar
   30 2015 19:41:07] ERROR_HANDLER Number: 2 Message: mkdir(): File exists File:/
   nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/duplicator/classes/utility.
   php Line: 290 ——————————————– [Mar 30 2015 19:41:07] ERROR_HANDLER Number: 2 
   Message: mkdir(): File exists File: /nas/wp/www/cluster-40024/kevinmoser37/wp-
   content/plugins/duplicator/classes/utility.php Line: 295 ——————————————– [Mar
   30 2015 19:41:07] ERROR_HANDLER Number: 2 Message: chmod(): No such file or directory
   File: /nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/duplicator/classes/
   utility.php Line: 299 ——————————————– [Mar 30 2015 19:41:47] ERROR_HANDLER Number:
   2 Message: chmod(): No such file or directory File: /nas/wp/www/cluster-40024/
   kevinmoser37/wp-content/plugins/duplicator/classes/package.installer.php Line:
   39 ——————————————– [Mar 30 2015 20:46:02] ERROR_HANDLER Number: 2 Message: file_get_contents(
   [https://messages.wpengine.s3.amazonaws.com/dd5b36ccaefd0a3c1814498043efa87b03e70822](https://messages.wpengine.s3.amazonaws.com/dd5b36ccaefd0a3c1814498043efa87b03e70822)):
   failed to open stream: HTTP request failed! HTTP/1.1 403 Forbidden
 * File: /nas/wp/www/cluster-40024/kevinmoser37/wp-content/mu-plugins/wpengine-common/
   class-wpeapi.php
    Line: 204 ——————————————– [Mar 30 2015 20:46:02] ERROR_HANDLER
   Number: 2 Message: file_get_contents([https://messages.wpengine.s3.amazonaws.com/C40024](https://messages.wpengine.s3.amazonaws.com/C40024)):
   failed to open stream: HTTP request failed! HTTP/1.1 403 Forbidden
 * File: /nas/wp/www/cluster-40024/kevinmoser37/wp-content/mu-plugins/wpengine-common/
   class-wpeapi.php
    Line: 204 ——————————————– [Mar 30 2015 20:46:03] ERROR_HANDLER
   Number: 2 Message: file_get_contents([https://messages.wpengine.s3.amazonaws.com/ALL](https://messages.wpengine.s3.amazonaws.com/ALL)):
   failed to open stream: HTTP request failed! HTTP/1.1 403 Forbidden
 * File: /nas/wp/www/cluster-40024/kevinmoser37/wp-content/mu-plugins/wpengine-common/
   class-wpeapi.php
    Line: 204 ——————————————– [Mar 30 2015 20:46:08] ERROR_HANDLER
   Number: 2 Message: fopen(/nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/
   all-in-one-wp-migration/storage/status.php): failed to open stream: Permission
   denied File: /nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/all-in-
   one-wp-migration/lib/model/class-ai1wm-status.php Line: 105 ——————————————– [
   Mar 30 2015 20:46:08] ERROR Exception while exporting: Unable to open **“/nas/
   wp/www/cluster-40024/kevinmoser37/wp-content/plugins/all-in-one-wp-migration/
   storage/status.php”** for writing. [Mar 30 2015 20:46:08] ERROR_HANDLER Number:
   2 Message: fopen(/nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/all-
   in-one-wp-migration/storage/status.php): failed to open stream: Permission denied
   File: /nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/all-in-one-wp-
   migration/lib/model/class-ai1wm-status.php Line: 105 ——————————————– [Mar 30 
   2015 20:48:34] ERROR_HANDLER Number: 2 Message: fopen(/nas/wp/www/cluster-40024/
   kevinmoser37/wp-content/plugins/all-in-one-wp-migration/storage/status.php): 
   failed to open stream: Permission denied File: /nas/wp/www/cluster-40024/kevinmoser37/
   wp-content/plugins/all-in-one-wp-migration/lib/model/class-ai1wm-status.php Line:
   105 ——————————————– [Mar 30 2015 20:48:34] ERROR Exception while exporting: Unable
   to open **“/nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/all-in-one-
   wp-migration/storage/status.php”** for writing. [Mar 30 2015 20:48:34] ERROR_HANDLER
   Number: 2 Message: fopen(/nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/
   all-in-one-wp-migration/storage/status.php): failed to open stream: Permission
   denied File: /nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/all-in-
   one-wp-migration/lib/model/class-ai1wm-status.php Line: 105 ——————————————–
 *  [kevinmoser37](https://wordpress.org/support/users/kevinmoser37/)
 * (@kevinmoser37)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/restoring-database-keeps-spinning/#post-5689976)
 * I’m having the same issue. Here’s the Error Log
 * ~[Mar 30 2015 19:33:39] ERROR_HANDLER
    Number: 2 Message: fopen(/nas/wp/www/cluster-
   40024/kevinmoser37/wp-content/plugins/all-in-one-wp-migration/storage/status.
   php): failed to open stream: Permission denied File: /nas/wp/www/cluster-40024/
   kevinmoser37/wp-content/plugins/all-in-one-wp-migration/lib/model/class-ai1wm-
   status.php Line: 105 ——————————————– [Mar 30 2015 19:33:39] ERROR Exception while
   exporting: Unable to open **“/nas/wp/www/cluster-40024/kevinmoser37/wp-content/
   plugins/all-in-one-wp-migration/storage/status.php”** for writing. [Mar 30 2015
   19:33:39] ERROR_HANDLER Number: 2 Message: fopen(/nas/wp/www/cluster-40024/kevinmoser37/
   wp-content/plugins/all-in-one-wp-migration/storage/status.php): failed to open
   stream: Permission denied File: /nas/wp/www/cluster-40024/kevinmoser37/wp-content/
   plugins/all-in-one-wp-migration/lib/model/class-ai1wm-status.php Line: 105 ——————————————–[
   Mar 30 2015 19:40:15] ERROR_HANDLER Number: 2 Message: chmod(): No such file 
   or directory File: /nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/
   duplicator/classes/utility.php Line: 299 ——————————————– [Mar 30 2015 19:40:23]
   ERROR_HANDLER Number: 2 Message: mkdir(): File exists File: /nas/wp/www/cluster-
   40024/kevinmoser37/wp-content/plugins/duplicator/classes/utility.php Line: 290——————————————–[
   Mar 30 2015 19:40:23] ERROR_HANDLER Number: 2 Message: mkdir(): File exists File:/
   nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/duplicator/classes/utility.
   php Line: 295 ——————————————– [Mar 30 2015 19:40:23] ERROR_HANDLER Number: 2 
   Message: chmod(): No such file or directory File: /nas/wp/www/cluster-40024/kevinmoser37/
   wp-content/plugins/duplicator/classes/utility.php Line: 299 ——————————————– [
   Mar 30 2015 19:40:38] ERROR_HANDLER Number: 2 Message: mkdir(): File exists File:/
   nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/duplicator/classes/utility.
   php Line: 290 ——————————————– [Mar 30 2015 19:40:38] ERROR_HANDLER Number: 2 
   Message: mkdir(): File exists File: /nas/wp/www/cluster-40024/kevinmoser37/wp-
   content/plugins/duplicator/classes/utility.php Line: 295 ——————————————– [Mar
   30 2015 19:40:38] ERROR_HANDLER Number: 2 Message: chmod(): No such file or directory
   File: /nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/duplicator/classes/
   utility.php Line: 299 ——————————————– [Mar 30 2015 19:40:38] ERROR_HANDLER Number:
   2 Message: opendir(/nas/wp/www/cluster-40024/kevinmoser37/.git): failed to open
   dir: Permission denied File: /nas/wp/www/cluster-40024/kevinmoser37/wp-content/
   plugins/duplicator/classes/package.archive.php Line: 179 ——————————————– [Mar
   30 2015 19:41:07] ERROR_HANDLER Number: 2 Message: mkdir(): File exists File:/
   nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/duplicator/classes/utility.
   php Line: 290 ——————————————– [Mar 30 2015 19:41:07] ERROR_HANDLER Number: 2 
   Message: mkdir(): File exists File: /nas/wp/www/cluster-40024/kevinmoser37/wp-
   content/plugins/duplicator/classes/utility.php Line: 295 ——————————————– [Mar
   30 2015 19:41:07] ERROR_HANDLER Number: 2 Message: chmod(): No such file or directory
   File: /nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/duplicator/classes/
   utility.php Line: 299 ——————————————– [Mar 30 2015 19:41:47] ERROR_HANDLER Number:
   2 Message: chmod(): No such file or directory File: /nas/wp/www/cluster-40024/
   kevinmoser37/wp-content/plugins/duplicator/classes/package.installer.php Line:
   39 ——————————————– [Mar 30 2015 20:46:02] ERROR_HANDLER Number: 2 Message: file_get_contents(
   [https://messages.wpengine.s3.amazonaws.com/dd5b36ccaefd0a3c1814498043efa87b03e70822](https://messages.wpengine.s3.amazonaws.com/dd5b36ccaefd0a3c1814498043efa87b03e70822)):
   failed to open stream: HTTP request failed! HTTP/1.1 403 Forbidden
 * File: /nas/wp/www/cluster-40024/kevinmoser37/wp-content/mu-plugins/wpengine-common/
   class-wpeapi.php
    Line: 204 ——————————————– [Mar 30 2015 20:46:02] ERROR_HANDLER
   Number: 2 Message: file_get_contents([https://messages.wpengine.s3.amazonaws.com/C40024](https://messages.wpengine.s3.amazonaws.com/C40024)):
   failed to open stream: HTTP request failed! HTTP/1.1 403 Forbidden
 * File: /nas/wp/www/cluster-40024/kevinmoser37/wp-content/mu-plugins/wpengine-common/
   class-wpeapi.php
    Line: 204 ——————————————– [Mar 30 2015 20:46:03] ERROR_HANDLER
   Number: 2 Message: file_get_contents([https://messages.wpengine.s3.amazonaws.com/ALL](https://messages.wpengine.s3.amazonaws.com/ALL)):
   failed to open stream: HTTP request failed! HTTP/1.1 403 Forbidden
 * File: /nas/wp/www/cluster-40024/kevinmoser37/wp-content/mu-plugins/wpengine-common/
   class-wpeapi.php
    Line: 204 ——————————————– [Mar 30 2015 20:46:08] ERROR_HANDLER
   Number: 2 Message: fopen(/nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/
   all-in-one-wp-migration/storage/status.php): failed to open stream: Permission
   denied File: /nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/all-in-
   one-wp-migration/lib/model/class-ai1wm-status.php Line: 105 ——————————————– [
   Mar 30 2015 20:46:08] ERROR Exception while exporting: Unable to open **“/nas/
   wp/www/cluster-40024/kevinmoser37/wp-content/plugins/all-in-one-wp-migration/
   storage/status.php”** for writing. [Mar 30 2015 20:46:08] ERROR_HANDLER Number:
   2 Message: fopen(/nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/all-
   in-one-wp-migration/storage/status.php): failed to open stream: Permission denied
   File: /nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/all-in-one-wp-
   migration/lib/model/class-ai1wm-status.php Line: 105 ——————————————– [Mar 30 
   2015 20:48:34] ERROR_HANDLER Number: 2 Message: fopen(/nas/wp/www/cluster-40024/
   kevinmoser37/wp-content/plugins/all-in-one-wp-migration/storage/status.php): 
   failed to open stream: Permission denied File: /nas/wp/www/cluster-40024/kevinmoser37/
   wp-content/plugins/all-in-one-wp-migration/lib/model/class-ai1wm-status.php Line:
   105 ——————————————– [Mar 30 2015 20:48:34] ERROR Exception while exporting: Unable
   to open **“/nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/all-in-one-
   wp-migration/storage/status.php”** for writing. [Mar 30 2015 20:48:34] ERROR_HANDLER
   Number: 2 Message: fopen(/nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/
   all-in-one-wp-migration/storage/status.php): failed to open stream: Permission
   denied File: /nas/wp/www/cluster-40024/kevinmoser37/wp-content/plugins/all-in-
   one-wp-migration/lib/model/class-ai1wm-status.php Line: 105 ——————————————– ~
 *  [ko1974](https://wordpress.org/support/users/ko1974/)
 * (@ko1974)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/restoring-database-keeps-spinning/#post-5689977)
 * I can’t get back to a log. When I try to stop the restore, I get this message..
 * Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate
   7680 bytes) in /home/tymilem1/public_html/wp-content/plugins/the-events-calendar/
   public/template-tags/venue.php on line 188
 *  Plugin Author [Yani](https://wordpress.org/support/users/yaniiliev/)
 * (@yaniiliev)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/restoring-database-keeps-spinning/#post-5689978)
 * ko1974,
 * Can you try disabling the-events-calendar plugin and run the export again?
    Also,
   there is a newer version that you could try: [https://www.dropbox.com/s/qe6imzyhm0bnlno/all-in-one-wp-migration.zip?dl=0](https://www.dropbox.com/s/qe6imzyhm0bnlno/all-in-one-wp-migration.zip?dl=0)
 *  [ko1974](https://wordpress.org/support/users/ko1974/)
 * (@ko1974)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/restoring-database-keeps-spinning/#post-5689979)
 * Hello,
 * I downloaded the new version and I disabled the events calendar plugin. I am 
   able to export the file. I can’t import it to the new site.
 *  [cte2087](https://wordpress.org/support/users/cte2087/)
 * (@cte2087)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/restoring-database-keeps-spinning/#post-5689980)
 * I have purchased the PRO version because the file size is large. It imports 100%,
   then it starts the restore…just keeps spinning. I have no error logs. Any help
   would be great!
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/restoring-database-keeps-spinning/#post-5689981)
 * PRO support is not on these forums – please contact the developers directly.
 *  Plugin Author [Borislav Angelov](https://wordpress.org/support/users/bangelov/)
 * (@bangelov)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/restoring-database-keeps-spinning/#post-5689982)
 * Hi
 * cte2098 could you please use report issue button in the plugin in order to keep
   track on the issue and help you quickly.
 * Best Regards,
    Bobby
 *  [bartdeman](https://wordpress.org/support/users/bartdeman/)
 * (@bartdeman)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/restoring-database-keeps-spinning/#post-5689983)
 * Hi,
 * I’m having the same issue.
    Restoring database keeps spinning. And the ~/storage/
   error.log isn’t available.
 * I’ve made a export and import with version 3.2.2.
 * Best Regards,
    Bart
 *  [netanator](https://wordpress.org/support/users/netanator/)
 * (@netanator)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/restoring-database-keeps-spinning/#post-5689984)
 * I’m having a similar issue after the update ( v 3.2.2 ) – export from staging
   site and attempting to import to local environment. Previously this operation
   has been seamless, but now not so much.
 * All it seems to do is display the following message with spinning graphic – “
   Done retrieving a list of all WordPress files.”
 * There is no error log file to view. I’m letting it run, but it’s been running
   for a while.
 *  [designbypepper](https://wordpress.org/support/users/designbypepper/)
 * (@designbypepper)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/restoring-database-keeps-spinning/#post-5689985)
 * I am having this problem now. I’m so freaked out now because the client is waiting
   and it just keeps spinning, nothing happening.

Viewing 15 replies - 1 through 15 (of 32 total)

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The topic ‘Restoring database keeps spinning’ is closed to new replies.

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 * 32 replies
 * 23 participants
 * Last reply from: [Pim J. Iliev](https://wordpress.org/support/users/pimjitsawang/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/restoring-database-keeps-spinning/page/3/#post-5690027)
 * Status: not resolved