Title: Restoring a backup
Last modified: September 11, 2026

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# Restoring a backup

 *  Resolved [hexymama](https://wordpress.org/support/users/hexymama/)
 * (@hexymama)
 * [2 weeks, 5 days ago](https://wordpress.org/support/topic/restoring-a-backup-3/)
 * My website suddenly completely disappeared from the internet and I was several
   times in contact with Ionos. And when they put it back I could no longer update
   the plugins, when I tried they disappeared completely. They say it is a problem
   between the theme 2025 and all the plugins ??? As my website now also looks strange,
   I would like to restore it from an old version. I have Updraft plus nearly from
   the beginning in 2014, but I have no idea where to find my backups. I would really
   appreciate your help.
 * Cornelia
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Frestoring-a-backup-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [vupdraft](https://wordpress.org/support/users/vupdraft/)
 * (@vupdraft)
 * [2 weeks, 2 days ago](https://wordpress.org/support/topic/restoring-a-backup-3/#post-19019431)
 * The default location is the wp-content/updraft directory of your site if you 
   do not have remote storage setup
 * Most people send them to remote storage but we do not have access to any of your
   log files or your backups. If you do have a log file, please post it using a 
   tool such as pastebin.com and I can tell you where it went.

Viewing 1 replies (of 1 total)

You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Frestoring-a-backup-3%2F%3Foutput_format%3Dmd&locale=en_US)
to reply to this topic.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq)
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 * 1 reply
 * 2 participants
 * Last reply from: [vupdraft](https://wordpress.org/support/users/vupdraft/)
 * Last activity: [2 weeks, 2 days ago](https://wordpress.org/support/topic/restoring-a-backup-3/#post-19019431)
 * Status: resolved