Title: Restore Failed
Last modified: April 10, 2023

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# Restore Failed

 *  Resolved [abbeylinks](https://wordpress.org/support/users/abbeylinks/)
 * (@abbeylinks)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/restore-failed-75/)
 * Here’s the Debug Code for the bug: BMI-Fr0PTaEy-00323
   My restore failed. Here’s
   the link: [https://337.dcd.myftpupload.com](https://337.dcd.myftpupload.com)I
   am submitting this support ticket as requested.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Frestore-failed-75%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Efe Dinler](https://wordpress.org/support/users/efedinler1/)
 * (@efedinler1)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/restore-failed-75/#post-16685030)
 * Hi [@abbeylinks](https://wordpress.org/support/users/abbeylinks/) ,
 * Please accept my apologies for this late response.
 * The issue is caused by web server of your source website.
   Due to download size
   limit, Super-Quick Migration couldn’t finish download.We have alternate download
   method that may resolve the issue.
 * Please carefully follow the steps below for each site.
 * On the site where you made the backup:
    1. Go to our plugin settings and open “Other options” section
    2. Enable alternate download method: [https://prnt.sc/1slr41w](https://prnt.sc/1slr41w)
    3. Save that section
       – No need to make new backup
 * Now, go to the site where you want to restore your backup:
    1. Open “Other options” section as well
    2. Disable PHP CLI checking: [https://prnt.sc/1sljr31](https://prnt.sc/1sljr31)
    3. Save that section
    4. Force both processes to stop: [https://prnt.sc/1trv1tm](https://prnt.sc/1trv1tm)
    5. Try to run the migration again with the same URL
 * If that won’t work, please repeat the “force both processes to stop” step.
   Once
   you do that, download your backup and try to upload it manually.
 * You can upload your backup via FTP, cPanel or our Upload Area.
 * Let me know if that resolves your issue 🙂
   Thank you!
 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/restore-failed-75/#post-16706502)
 * Hey [@abbeylinks](https://wordpress.org/support/users/abbeylinks/) ,
 * We haven’t heard from you since, so I’ll assume that the issue is resolved and
   will close this support ticket. If you face any new issues, please feel free 
   to open a new ticket.
 * Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Restore Failed’ is closed to new replies.

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## Tags

 * [restore](https://wordpress.org/support/topic-tag/restore/)

 * 2 replies
 * 3 participants
 * Last reply from: [MixHa](https://wordpress.org/support/users/mixha/)
 * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/restore-failed-75/#post-16706502)
 * Status: resolved