Support » Plugin: UpdraftPlus WordPress Backup Plugin » Restore Failed
Restore Failed
-
I tried restoring one of my backup but it didn’t work. I got an error message. I can send it to you if that would help.
Thanks for your time.
-
It also logs me out of my account and asks me to enter my login information in the middle of the restore.
Hi,
Yes, please do send us the full backup log copy. So we can further investigate.
Regards,
BryleThis is what it says in the backend of Updraft when I try to restore:
Final checks Looking for db archive: file name: backup_2019-08-15-1533_Torus_b4968c66292b-db.gz Archive is expected to be size: 12749 KB: OK Looking for plugins archive: file name: backup_2019-08-15-1533_Torus_b4968c66292b-plugins.zip Archive is expected to be size: 53262.6 KB: OK Looking for themes archive: file name: backup_2019-08-15-1533_Torus_b4968c66292b-themes.zip Archive is expected to be size: 9462.8 KB: OK Looking for uploads archive: file name: backup_2019-08-15-1533_Torus_b4968c66292b-uploads.zip Archive is expected to be size: 409400.4 KB: OK Looking for uploads archive: file name: backup_2019-08-15-1533_Torus_b4968c66292b-uploads2.zip Archive is expected to be size: 31219.7 KB: OK Looking for others archive: file name: backup_2019-08-15-1533_Torus_b4968c66292b-others.zip Archive is expected to be size: 139909.3 KB: OK Will not delete any archives after unpacking them, because there was no cloud storage for this backup Others Unpacking backup... (backup_2019-08-15-1533_Torus_b4968c66292b-others.zip, 136.6 MB) Unzip progress: 1002 out of 3481 files (23.1 MB, uploads-backup-2018-02-03 22:04:24/2015/05/summer-bicycle-letsride-paul-filitchkin-large-600x593.jpg) Unzip progress: 2003 out of 3481 files (65.3 MB, uploads-backup-2018-02-03 22:04:24-old/2013/06/hoodie_1_back.jpg) Unzip progress: 3004 out of 3481 files (112 MB, uploads-backup-2018-02-03 22:04:24-old/2016/01/car-jeans-shoes-travel-large-200x100.jpg) Unzip progress: 3481 out of 3481 files (142.3 MB, uploads-backup-2018-02-03 22:04:24-old/2016/01/garden-sitting-grass-shoes-1024x567.jpg) Move /home1/drumsbyg/public_html/Torus/wp-content/uploads-backup-2018-02-03 22:04:24 -> /home1/drumsbyg/public_html/Torus/wp-content/uploads-backup-2018-02-03 22:04:24-old: Failed. Destination Directory UID=1846, GID=1849. Effective/real user IDs of the current process: 1846/1846. Effective/real group IDs of the current process: 1849/1849. Error message: Could not move old files out of the way. You should check the file ownerships and permissions in your WordPress installation (/home1/drumsbyg/public_html/Torus/wp-content/uploads-backup-2018-02-03 22:04:24) Restore failed... Move /home1/drumsbyg/public_html/Torus/wp-content/uploads-backup-2018-02-03 22:04:24 -> /home1/drumsbyg/public_html/Torus/wp-content/uploads-backup-2018-02-03 22:04:24-old: Failed. Destination Directory UID=1846, GID=1849. Effective/real user IDs of the current process: 1846/1846. Effective/real group IDs of the current process: 1849/1849. This is what it says in the log: 0000.005 () Opened log file at time: Tue, 20 Aug 2019 01:23:08 +0000 on https://torus.drumsbygenre.com 0000.005 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.16 WP: 5.2.2 PHP: 7.0.33 (cgi-fcgi, Linux box5865.bluehost.com 4.14.121-197.ELK.el7.x86_64 #1 SMP Tue May 21 13:15:47 CDT 2019 x86_64) MySQL: 5.7.23-23 WPLANG: en_US Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 1024M (used: 97.7M | 100M) multisite: N openssl: OpenSSL 1.0.2s 28 May 2019 mcrypt: Y LANG: ZipArchive::addFile: Y 0000.049 () Free space on disk containing Updraft's temporary directory: 1396164.6 MB 0000.003 () Opened log file at time: Tue, 20 Aug 2019 01:23:10 +0000 on https://torus.drumsbygenre.com 0000.004 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.16 WP: 5.2.2 PHP: 7.0.33 (cgi-fcgi, Linux box5865.bluehost.com 4.14.121-197.ELK.el7.x86_64 #1 SMP Tue May 21 13:15:47 CDT 2019 x86_64) MySQL: 5.7.23-23 WPLANG: en_US Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 1024M (used: 95.7M | 98M) multisite: N openssl: OpenSSL 1.0.2s 28 May 2019 mcrypt: Y LANG: ZipArchive::addFile: Y 0000.045 () Free space on disk containing Updraft's temporary directory: 1396164.6 MB 0000.054 () Ensuring WP_Filesystem is setup for a restore 0000.055 () WP_Filesystem is setup and ready for a restore 0000.309 () Restore job started. Entities to restore: plugins, themes, uploads, others, db. Restore options: {"updraft_encryptionphrase":"","updraft_restorer_wpcore_includewpconfig":false,"updraft_incremental_restore_point":-1} 0000.312 () Will not delete any archives after unpacking them, because there was no cloud storage for this backup 0000.317 () Entity: db 0000.317 () restore_backup(backup_file=backup_2019-08-15-1533_Torus_b4968c66292b-db.gz, type=db, info=a:0:{}, last_one=) 0000.317 () Unpacking backup... (backup_2019-08-15-1533_Torus_b4968c66292b-db.gz, 12.5 Mb) 0000.337 () Database successfully unpacked 0000.338 () Restoring the database (on a large site this can take a long time - if it times out (which can happen if your web hosting company has configured your hosting to limit resources) then you should use a different method, such as phpMyAdmin)... 0000.338 () Using direct MySQL access; value of use_mysqli is: 1 0000.353 () Tried to raise max_allowed_packet from 16 MB to 32 MB, but failed (Access denied; you need (at least one of) the SUPER privilege(s) for this operation, b:0;) 0000.353 () Max packet size: 16 MB 0000.353 () Entering maintenance mode 0000.353 () Enabling Maintenance mode… 0000.354 () Backup of: http://torus.drumsbygenre.com 0000.356 () Content URL: http://torus.drumsbygenre.com/wp-content 0000.356 () Uploads URL: http://torus.drumsbygenre.com/wp-content/uploads 0000.356 () Old table prefix: wp_ 0000.356 () Site information: multisite=0 0000.357 () New table prefix: wp_ 0000.366 () Processing table (InnoDB): wp_options 0000.858 () Restoring prior UD configuration (table: wp_options; keys: 96) 0001.370 () Processing table (InnoDB): wp_users 0001.423 () Processing table (InnoDB): wp_usermeta 0001.630 () Processing table (InnoDB): wp_commentmeta 0001.660 () Processing table (InnoDB): wp_comments 0001.705 () Processing table (InnoDB): wp_links 0001.741 () Processing table (InnoDB): wp_postmeta 0003.565 () Database queries processed: 50 in 3.22 seconds 0007.669 () Database queries processed: 100 in 7.33 seconds 0011.492 () Database queries processed: 150 in 11.15 seconds 0015.446 () Database queries processed: 200 in 15.11 seconds 0017.792 () Processing table (InnoDB): wp_posts 0019.794 () Database queries processed: 250 in 19.45 seconds 0031.653 () Processing table (InnoDB): wp_signups 0031.699 () Processing table (InnoDB): wp_term_relationships 0031.750 () Processing table (InnoDB): wp_term_taxonomy 0031.844 () Processing table (InnoDB): wp_termmeta 0031.879 () Processing table (InnoDB): wp_terms 0031.906 () Processing table (MyISAM): wp_wc_product_meta_lookup 0031.923 () Processing table (InnoDB): wp_woocommerce_order_itemmeta 0031.958 () Processing table (InnoDB): wp_woocommerce_payment_tokenmeta 0031.977 () Processing table (MyISAM): wp_advanced_notification_triggers 0031.983 () Processing table (MyISAM): wp_advanced_notifications 0031.990 () Processing table (MyISAM): wp_alert_notice_boxes 0031.996 () Processing table (MyISAM): wp_arete_buddypress_smileys_manage 0032.002 () Processing table (MyISAM): wp_bbp_messages_2p0 0032.007 () Processing table (MyISAM): wp_bbp_messages_2p0_meta 0032.026 () Processing table (InnoDB): wp_bp_activity 0032.121 () Processing table (InnoDB): wp_bp_activity_meta 0032.175 () Processing table (InnoDB): wp_bp_follow 0032.219 () Processing table (InnoDB): wp_bp_friends 0032.286 () Processing table (InnoDB): wp_bp_groups 0032.325 () Processing table (InnoDB): wp_bp_groups_groupmeta 0032.366 () Processing table (InnoDB): wp_bp_groups_members 0032.401 () Processing table (MyISAM): wp_bp_media 0032.408 () Processing table (MyISAM): wp_bp_media_albums 0032.424 () Processing table (InnoDB): wp_bp_messages_messages 0032.460 () Processing table (InnoDB): wp_bp_messages_meta 0032.495 () Processing table (InnoDB): wp_bp_messages_notices 0032.526 () Processing table (InnoDB): wp_bp_messages_recipients 0032.582 () Processing table (InnoDB): wp_bp_notifications 0032.654 () Processing table (InnoDB): wp_bp_notifications_meta 0032.681 () Processing table (InnoDB): wp_bp_user_blogs 0032.749 () Processing table (InnoDB): wp_bp_user_blogs_blogmeta 0032.853 () Processing table (InnoDB): wp_bp_xprofile_data 0032.888 () Processing table (InnoDB): wp_bp_xprofile_fields 0032.925 () Processing table (InnoDB): wp_bp_xprofile_groups 0032.961 () Processing table (InnoDB): wp_bp_xprofile_meta 0032.995 () Processing table (InnoDB): wp_buddyboss_media 0033.166 () Processing table (InnoDB): wp_buddyboss_media_albums 0033.185 () Processing table (MyISAM): wp_chatwee_log 0033.193 () Database queries processed: 500 in 32.85 seconds 0033.193 () Processing table (MyISAM): wp_chatwee_moderators 0033.199 () Processing table (MyISAM): wp_chatwee_pages_to_display 0033.205 () Processing table (MyISAM): wp_frontend_post_form_meta 0033.219 () Processing table (MyISAM): wp_frontend_post_forms 0033.228 () Processing table (MyISAM): wp_hustle_modules 0033.235 () Processing table (MyISAM): wp_hustle_modules_meta 0033.244 () Processing table (MyISAM): wp_imagify_files 0033.251 () Processing table (MyISAM): wp_imagify_folders 0033.258 () Processing table (MyISAM): wp_login_redirects 0033.265 () Processing table (MyISAM): wp_mepr_events 0033.275 () Processing table (MyISAM): wp_mepr_jobs 0033.283 () Processing table (MyISAM): wp_mepr_members 0033.292 () Processing table (MyISAM): wp_mepr_rule_access_conditions 0033.298 () Processing table (MyISAM): wp_mepr_subscription_meta 0033.306 () Processing table (MyISAM): wp_mepr_subscriptions 0033.321 () Processing table (MyISAM): wp_mepr_tax_rate_locations 0033.330 () Processing table (MyISAM): wp_mepr_tax_rates 0033.337 () Processing table (MyISAM): wp_mepr_transaction_meta 0033.344 () Processing table (MyISAM): wp_mepr_transactions 0033.353 () Processing table (MyISAM): wp_mg2wpforo 0033.362 () Processing table (MyISAM): wp_myCRED_log 0033.399 () Processing table (MyISAM): wp_nf3_action_meta 0033.409 () Processing table (MyISAM): wp_nf3_actions 0033.417 () Processing table (MyISAM): wp_nf3_chunks 0033.433 () Processing table (MyISAM): wp_nf3_field_meta 0033.465 () Processing table (MyISAM): wp_nf3_fields 0033.484 () Processing table (MyISAM): wp_nf3_form_meta 0033.512 () Processing table (MyISAM): wp_nf3_forms 0033.528 () Processing table (MyISAM): wp_nf3_object_meta 0033.546 () Processing table (MyISAM): wp_nf3_objects 0033.565 () Processing table (MyISAM): wp_nf3_relationships 0033.591 () Processing table (MyISAM): wp_nf3_upgrades 0033.612 () Processing table (MyISAM): wp_p2p 0033.629 () Processing table (MyISAM): wp_p2pmeta 0033.652 () Processing table (InnoDB): wp_pmpro_membership_levelmeta 0033.689 () Processing table (MyISAM): wp_pmxe_exports 0033.697 () Processing table (MyISAM): wp_pmxe_google_cats 0033.792 () Processing table (MyISAM): wp_pmxe_posts 0033.806 () Processing table (MyISAM): wp_pmxe_templates 0033.854 () Processing table (MyISAM): wp_pollsa 0033.879 () Processing table (MyISAM): wp_pollsip 0033.885 () Processing table (MyISAM): wp_pollsq 0033.892 () Processing table (MyISAM): wp_popup_banners 0033.898 () Processing table (MyISAM): wp_pum_subscribers 0033.912 () Processing table (InnoDB): wp_recommendposts_votes 0033.927 () Processing table (MyISAM): wp_supsystic_tbl_columns 0033.934 () Processing table (MyISAM): wp_supsystic_tbl_diagrams 0033.939 () Processing table (MyISAM): wp_supsystic_tbl_rows 0033.946 () Processing table (MyISAM): wp_supsystic_tbl_tables 0033.953 () Processing table (MyISAM): wp_uam_accessgroup_to_object 0033.960 () Processing table (MyISAM): wp_uam_accessgroups 0033.966 () Processing table (MyISAM): wp_wc_avatars_cache 0033.972 () Processing table (MyISAM): wp_wc_comments_subscription 0033.977 () Processing table (MyISAM): wp_wc_download_log 0033.983 () Processing table (MyISAM): wp_wc_follow_users 0033.989 () Processing table (MyISAM): wp_wc_phrases 0033.994 () Processing table (MyISAM): wp_wc_tax_rate_classes 0034.002 () Processing table (MyISAM): wp_wc_users_voted 0034.008 () Processing table (MyISAM): wp_wc_webhooks 0034.013 () Processing table (MyISAM): wp_wcmp_cust_questions 0034.021 () Processing table (MyISAM): wp_wcmp_products_map 0034.028 () Processing table (MyISAM): wp_wcmp_vendor_orders 0034.034 () Processing table (MyISAM): wp_wcmp_visitors_stats 0034.045 () Processing table (MyISAM): wp_wfBlockedIPLog 0034.053 () Processing table (MyISAM): wp_wfBlocks7 0034.061 () Processing table (MyISAM): wp_wfConfig 0034.110 () Processing table (MyISAM): wp_wfCrawlers 0034.118 () Processing table (MyISAM): wp_wfFileChanges 0034.125 () Processing table (MyISAM): wp_wfFileMods 0035.171 () Processing table (MyISAM): wp_wfHits 0035.207 () Processing table (MyISAM): wp_wfHoover 0035.336 () Processing table (MyISAM): wp_wfIssues 0035.344 () Processing table (MyISAM): wp_wfKnownFileList 0035.834 () Processing table (MyISAM): wp_wfLiveTrafficHuman 0035.845 () Processing table (MyISAM): wp_wfLocs 0035.853 () Processing table (MyISAM): wp_wfLogins 0035.881 () Processing table (MyISAM): wp_wfNotifications 0035.897 () Processing table (MyISAM): wp_wfPendingIssues 0035.906 () Processing table (MyISAM): wp_wfReverseCache 0035.913 () Database queries processed: 750 in 35.57 seconds 0035.914 () Processing table (MyISAM): wp_wfSNIPCache 0035.920 () Processing table (MyISAM): wp_wfStatus 0035.951 () Processing table (MyISAM): wp_wfTrafficRates 0035.974 () Processing table (InnoDB): wp_wfls_2fa_secrets 0036.005 () Processing table (InnoDB): wp_wfls_settings 0036.052 () Processing table (InnoDB): wp_woocommerce_api_keys 0036.082 () Processing table (InnoDB): wp_woocommerce_attribute_taxonomies 0036.109 () Processing table (InnoDB): wp_woocommerce_downloadable_product_permissions 0036.142 () Processing table (InnoDB): wp_woocommerce_log 0036.188 () Processing table (InnoDB): wp_woocommerce_order_items 0036.225 () Processing table (InnoDB): wp_woocommerce_payment_tokens 0036.249 () Processing table (InnoDB): wp_woocommerce_sessions 0036.277 () Processing table (InnoDB): wp_woocommerce_shipping_zone_locations 0036.311 () Processing table (InnoDB): wp_woocommerce_shipping_zone_methods 0036.333 () Processing table (InnoDB): wp_woocommerce_shipping_zones 0036.358 () Processing table (InnoDB): wp_woocommerce_tax_rate_locations 0036.389 () Processing table (InnoDB): wp_woocommerce_tax_rates 0036.414 () Processing table (MyISAM): wp_wpeditor_settings 0036.421 () Processing table (MyISAM): wp_wpforo_accesses 0036.439 () Processing table (InnoDB): wp_wpforo_activity 0036.461 () Processing table (MyISAM): wp_wpforo_forums 0036.468 () Processing table (MyISAM): wp_wpforo_languages 0036.487 () Processing table (InnoDB): wp_wpforo_likes 0036.508 () Processing table (MyISAM): wp_wpforo_phrases 0036.759 () Processing table (InnoDB): wp_wpforo_posts 0037.051 () Processing table (MyISAM): wp_wpforo_profiles 0037.071 () Processing table (InnoDB): wp_wpforo_subscribes 0037.127 () Processing table (InnoDB): wp_wpforo_tags 0037.215 () Processing table (InnoDB): wp_wpforo_topics 0037.357 () Processing table (MyISAM): wp_wpforo_usergroups 0037.382 () Processing table (InnoDB): wp_wpforo_views 0037.419 () Processing table (InnoDB): wp_wpforo_visits 0037.466 () Processing table (InnoDB): wp_wpforo_votes 0037.491 () Unlocking database and leaving maintenance mode 0037.492 () Disabling Maintenance mode… 0037.492 () Finished: lines processed: 832 in 37.15 seconds 0037.495 () Cleaning up rubbish... 0037.554 () Entity: plugins 0037.554 () restore_backup(backup_file=backup_2019-08-15-1533_Torus_b4968c66292b-plugins.zip, type=plugins, info=a:2:{s:4:"path";s:52:"/home1/drumsbyg/public_html/Torus/wp-content/plugins";s:11:"description";s:7:"Plugins";}, last_one=) 0037.554 () Unpacking backup... (backup_2019-08-15-1533_Torus_b4968c66292b-plugins.zip, 52 MB) 0037.556 () Unzipping backup_2019-08-15-1533_Torus_b4968c66292b-plugins.zip to /home1/drumsbyg/public_html/Torus/wp-content/upgrade/6b01adbc/ using UpdraftPlus_ZipArchive, starting index 0 0038.171 () Unzip progress: 1740 out of 11220 files (3 KB, plugins/username-changer/includes/libraries/s214-settings/source/assets/js/admin.js) 0038.320 () Unzip progress: 2741 out of 11220 files (13.7 MB, plugins/username-changer/includes/libraries/s214-settings/source/assets/js/admin.min.js) 0038.576 () Unzip progress: 3742 out of 11220 files (46.5 MB, plugins/wordfence/modules/login-security/classes/controller/cron.php) 0038.790 () Unzip progress: 4743 out of 11220 files (63.6 MB, plugins/tablepress/admin/css/codemirror.css) 0038.942 () Unzip progress: 5744 out of 11220 files (74.1 MB, plugins/ninja-forms/deprecated/lang/ninja-forms-fi.po) 0039.147 () Unzip progress: 6745 out of 11220 files (91.6 MB, plugins/updraftplus/vendor/aws/aws-sdk-php/src/Aws/Common/Exception/UnexpectedValueException.php) 0039.381 () Unzip progress: 7746 out of 11220 files (112 MB, plugins/wpfepp-paypal/inc/PayPal_Addon.php) 0039.520 () Unzip progress: 8747 out of 11220 files (120 MB, plugins/buddypress/bp-members/classes/class-bp-members-admin.php) 0039.692 () Unzip progress: 9748 out of 11220 files (131.7 MB, plugins/so-css/js/editor.min.js) 0039.976 () Unzip progress: 10749 out of 11220 files (150 MB, plugins/memberpress/css/admin-reminders.css) 0040.059 () Unzip progress: 11220 out of 11220 files (153.7 MB, plugins/memberpress/vendor/lib/fontello/font/memberpress.ttf) 0040.068 () Moving old data: filesystem method / updraft_dir is potentially possible 0040.068 () Moving old data: can potentially use wp_filesystem method / -old 0040.068 () Moving old data out of the way... 0040.585 () Top-level entities being moved: mass-messaging-for-buddypress-by-alkaweb, buddyboss-updater, big-boom-alert-bar, classic-editor, mycred, username-changer, woocommerce, buddypress-global-search, peters-login-redirect, sendgrid-email-delivery-simplified, wp-polls, wpfepp-custom-fields, envato-market, buddyboss-one-click, my-custom-functions, mepr-i18n, user-role-editor, posts-table-pro, wordfence, podamibe-custom-user-gravatar, cue, open-external-links-in-a-new-window, easy-media-download, index.php, woo-custom-emails-per-product, black-studio-tinymce-widget, sp-news-and-widget, bp-reorder-tabs, siteorigin-panels, woohideproducts, tablepress, user-access-manager, ninja-forms, frontend-publishing-pro, updraftplus, alert-notice-boxes, mycred-totalpoll, woocommerce-advanced-notifications, wpfepp-paypal, buddypress, popup-maker, remove-dashboard-access-for-non-admins, memberpress-buddypress, woocommerce-gateway-stripe, bbpress, so-css, memberpress-userroles, review-buddypress-groups, so-widgets-bundle, title-remover, memberpress, mycred-bp-group-leaderboards 0040.592 () Moving unpacked backup into place... 0041.040 () Top-level entities being moved: mass-messaging-for-buddypress-by-alkaweb, buddyboss-updater, big-boom-alert-bar, classic-editor, mycred, username-changer, woocommerce, buddypress-global-search, peters-login-redirect, sendgrid-email-delivery-simplified, wp-polls, wpfepp-custom-fields, envato-market, buddyboss-one-click, my-custom-functions, mepr-i18n, user-role-editor, posts-table-pro, wordfence, podamibe-custom-user-gravatar, cue, open-external-links-in-a-new-window, easy-media-download, index.php, woo-custom-emails-per-product, black-studio-tinymce-widget, sp-news-and-widget, bp-reorder-tabs, siteorigin-panels, woohideproducts, tablepress, user-access-manager, ninja-forms, frontend-publishing-pro, updraftplus, alert-notice-boxes, mycred-totalpoll, woocommerce-advanced-notifications, wpfepp-paypal, buddypress, popup-maker, remove-dashboard-access-for-non-admins, memberpress-buddypress, woocommerce-gateway-stripe, bbpress, so-css, memberpress-userroles, review-buddypress-groups, so-widgets-bundle, title-remover, memberpress, mycred-bp-group-leaderboards 0041.047 () Cleaning up rubbish... 0041.054 () Entity: themes 0041.054 () restore_backup(backup_file=backup_2019-08-15-1533_Torus_b4968c66292b-themes.zip, type=themes, info=a:2:{s:4:"path";s:51:"/home1/drumsbyg/public_html/Torus/wp-content/themes";s:11:"description";s:6:"Themes";}, last_one=) 0041.054 () Unpacking backup... (backup_2019-08-15-1533_Torus_b4968c66292b-themes.zip, 9.2 MB) 0041.054 () Unzipping backup_2019-08-15-1533_Torus_b4968c66292b-themes.zip to /home1/drumsbyg/public_html/Torus/wp-content/upgrade/57bf003a/ using UpdraftPlus_ZipArchive, starting index 0 0041.265 () Unzip progress: 1002 out of 1290 files (15.5 MB, themes/boss/buddyboss-inc/buddyboss-framework/admin/ReduxCore/assets/css/vendor/jquery-ui-bootstrap/images/ui-icons_ffffff_256x240.png) 0041.311 () Unzip progress: 1290 out of 1290 files (18.3 MB, themes/twentysixteen/screenshot.png) 0041.312 () Moving old data: filesystem method / updraft_dir is potentially possible 0041.312 () Moving old data: can potentially use wp_filesystem method / -old 0041.312 () Moving old data out of the way... 0041.361 () Top-level entities being moved: twentynineteen, index.php, twentyseventeen, boss-child, twentyfifteen, boss, twentysixteen 0041.362 () Moving unpacked backup into place... 0041.407 () Top-level entities being moved: twentynineteen, index.php, twentyseventeen, boss-child, twentyfifteen, boss, twentysixteen 0041.408 () Cleaning up rubbish... 0041.414 () Entity: uploads 0041.414 () restore_backup(backup_file=backup_2019-08-15-1533_Torus_b4968c66292b-uploads.zip, type=uploads, info=a:2:{s:4:"path";s:52:"/home1/drumsbyg/public_html/Torus/wp-content/uploads";s:11:"description";s:7:"Uploads";}, last_one=) 0041.414 () Unpacking backup... (backup_2019-08-15-1533_Torus_b4968c66292b-uploads.zip, 399.8 MB) 0041.414 () Unzipping backup_2019-08-15-1533_Torus_b4968c66292b-uploads.zip to /home1/drumsbyg/public_html/Torus/wp-content/upgrade/c629cc1d/ using UpdraftPlus_ZipArchive, starting index 0 0042.737 () Unzip progress: 1002 out of 3455 files (43.5 MB, uploads/2019/02/Shop-Specialties-Rough-Trade-Vintage-NYC-Vinyl-Music-100x100.jpg) 0043.228 () Unzip progress: 1810 out of 3455 files (144 MB, uploads/2018/02/Song-of-the-Week-Hero-Image-1.png) 0043.663 () Unzip progress: 2488 out of 3455 files (244 MB, uploads/2018/02/Elephant-House-of-Gurwinder.png) 0045.348 () Unzip progress: 2729 out of 3455 files (344.4 MB, uploads/2016/01/bike.jpg) 0047.034 () Unzip progress: 3455 out of 3455 files (406.6 MB, uploads/2016/01/pexels-photo-large-1-2-300x300.jpg) 0047.037 () Moving old data: filesystem method / updraft_dir is potentially possible 0047.037 () Moving old data: can potentially use wp_filesystem method / -old 0047.037 () Moving old data out of the way... 0047.205 () Moving unpacked backup into place... 0047.328 () Cleaning up rubbish... 0047.331 () restore_backup(backup_file=backup_2019-08-15-1533_Torus_b4968c66292b-uploads2.zip, type=uploads, info=a:2:{s:4:"path";s:52:"/home1/drumsbyg/public_html/Torus/wp-content/uploads";s:11:"description";s:7:"Uploads";}, last_one=) 0047.331 () Unpacking backup... (backup_2019-08-15-1533_Torus_b4968c66292b-uploads2.zip, 30.5 MB) 0047.331 () Unzipping backup_2019-08-15-1533_Torus_b4968c66292b-uploads2.zip to /home1/drumsbyg/public_html/Torus/wp-content/upgrade/94442eed/ using UpdraftPlus_ZipArchive, starting index 0 0047.668 () Unzip progress: 665 out of 665 files (30.4 MB, uploads/2016/01/accessories_large-300x125.jpg) 0047.669 () Moving unpacked backup into place... 0047.707 () Cleaning up rubbish... 0047.713 () Entity: others 0047.713 () restore_backup(backup_file=backup_2019-08-15-1533_Torus_b4968c66292b-others.zip, type=others, info=a:2:{s:4:"path";s:44:"/home1/drumsbyg/public_html/Torus/wp-content";s:11:"description";s:6:"Others";}, last_one=1) 0047.713 () Unpacking backup... (backup_2019-08-15-1533_Torus_b4968c66292b-others.zip, 136.6 MB) 0047.713 () Unzipping backup_2019-08-15-1533_Torus_b4968c66292b-others.zip to /home1/drumsbyg/public_html/Torus/wp-content/upgrade/1b64ea10/ using UpdraftPlus_ZipArchive, starting index 0 0049.313 () Unzip progress: 1002 out of 3481 files (23.1 MB, uploads-backup-2018-02-03 22:04:24/2015/05/summer-bicycle-letsride-paul-filitchkin-large-600x593.jpg) 0049.658 () Unzip progress: 2003 out of 3481 files (65.3 MB, uploads-backup-2018-02-03 22:04:24-old/2013/06/hoodie_1_back.jpg) 0049.989 () Unzip progress: 3004 out of 3481 files (112 MB, uploads-backup-2018-02-03 22:04:24-old/2016/01/car-jeans-shoes-travel-large-200x100.jpg) 0050.197 () Unzip progress: 3481 out of 3481 files (142.3 MB, uploads-backup-2018-02-03 22:04:24-old/2016/01/garden-sitting-grass-shoes-1024x567.jpg) 0050.202 () PHP event: code E_WARNING: copy(): The first argument to copy() function cannot be a directory (line 281, wp-admin/includes/class-wp-filesystem-direct.php) 0050.206 () Error message: Could not move old files out of the way. You should check the file ownerships and permissions in your WordPress installation (/home1/drumsbyg/public_html/Torus/wp-content/wflogs) 0050.206 () Restore failed... 0050.206 () Error message: Could not move old files out of the way. You should check the file ownerships and permissions in your WordPress installation (/home1/drumsbyg/public_html/Torus/wp-content/wflogs) 0050.206 () Restore failed 0000.005 () Opened log file at time: Tue, 20 Aug 2019 11:49:02 +0000 on https://torus.drumsbygenre.com 0000.005 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.16 WP: 5.2.2 PHP: 7.0.33 (cgi-fcgi, Linux box5865.bluehost.com 4.14.121-197.ELK.el7.x86_64 #1 SMP Tue May 21 13:15:47 CDT 2019 x86_64) MySQL: 5.7.23-23 WPLANG: en_US Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 1024M (used: 97.7M | 100M) multisite: N openssl: OpenSSL 1.0.2s 28 May 2019 mcrypt: Y LANG: ZipArchive::addFile: Y 0000.088 () Free space on disk containing Updraft's temporary directory: 1395315.5 MB 0000.004 () Opened log file at time: Tue, 20 Aug 2019 11:49:04 +0000 on https://torus.drumsbygenre.com 0000.004 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.16 WP: 5.2.2 PHP: 7.0.33 (cgi-fcgi, Linux box5865.bluehost.com 4.14.121-197.ELK.el7.x86_64 #1 SMP Tue May 21 13:15:47 CDT 2019 x86_64) MySQL: 5.7.23-23 WPLANG: en_US Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 1024M (used: 95.7M | 98M) multisite: N openssl: OpenSSL 1.0.2s 28 May 2019 mcrypt: Y LANG: ZipArchive::addFile: Y 0000.048 () Free space on disk containing Updraft's temporary directory: 1395315.5 MB 0000.057 () Ensuring WP_Filesystem is setup for a restore 0000.058 () WP_Filesystem is setup and ready for a restore 0000.060 () Restore job started. Entities to restore: plugins, themes, uploads, others, db. Restore options: {"updraft_encryptionphrase":"","updraft_restorer_wpcore_includewpconfig":false,"updraft_incremental_restore_point":-1} 0000.062 () Will not delete any archives after unpacking them, because there was no cloud storage for this backup 0000.063 () Entity: others 0000.063 () restore_backup(backup_file=backup_2019-08-15-1533_Torus_b4968c66292b-others.zip, type=others, info=a:2:{s:4:"path";s:44:"/home1/drumsbyg/public_html/Torus/wp-content";s:11:"description";s:6:"Others";}, last_one=1) 0000.063 () Unpacking backup... (backup_2019-08-15-1533_Torus_b4968c66292b-others.zip, 136.6 MB) 0000.063 () Unpack resumption may be possible: zip_starting_index=0, last_exists=, last_size=n/a, last_status=a:3:{s:5:"index";i:3480;s:4:"info";a:7:{s:4:"name";s:86:"uploads-backup-2018-02-03 22:04:24-old/2016/01/garden-sitting-grass-shoes-1024x567.jpg";s:5:"index";i:3480;s:3:"crc";i:826313424;s:4:"size";i:118715;s:5:"mtime";i:1532395874;s:9:"comp_size";i:118715;s:11:"comp_method";i:0;}s:12:"size_written";i:149190140;} 0000.067 () Unzipping backup_2019-08-15-1533_Torus_b4968c66292b-others.zip to /home1/drumsbyg/public_html/Torus/wp-content/upgrade/1b64ea10/ using UpdraftPlus_ZipArchive, starting index 0 0000.931 () Unzip progress: 1002 out of 3481 files (23.1 MB, uploads-backup-2018-02-03 22:04:24/2015/05/summer-bicycle-letsride-paul-filitchkin-large-600x593.jpg) 0001.154 () Unzip progress: 2003 out of 3481 files (65.3 MB, uploads-backup-2018-02-03 22:04:24-old/2013/06/hoodie_1_back.jpg) 0001.425 () Unzip progress: 3004 out of 3481 files (112 MB, uploads-backup-2018-02-03 22:04:24-old/2016/01/car-jeans-shoes-travel-large-200x100.jpg) 0001.595 () Unzip progress: 3481 out of 3481 files (142.3 MB, uploads-backup-2018-02-03 22:04:24-old/2016/01/garden-sitting-grass-shoes-1024x567.jpg) 0001.598 () PHP event: code E_WARNING: copy(): The first argument to copy() function cannot be a directory (line 281, wp-admin/includes/class-wp-filesystem-direct.php) 0001.602 () Error message: Could not move old files out of the way. You should check the file ownerships and permissions in your WordPress installation (/home1/drumsbyg/public_html/Torus/wp-content/uploads-backup-2018-02-03 22:04:24) 0001.602 () Restore failed... 0001.602 () Error message: Could not move old files out of the way. You should check the file ownerships and permissions in your WordPress installation (/home1/drumsbyg/public_html/Torus/wp-content/uploads-backup-2018-02-03 22:04:24) 0001.602 () Restore failed
-
This reply was modified 1 year, 5 months ago by
Steven Stern (sterndata).
-
This reply was modified 1 year, 5 months ago by
Steven Stern (sterndata).
Hi,
Thanks for sending the logs.
It shows that the restoration has failed while extracting the uploads.zip component.
Can you check if there is enough space on your server for the backups to be restored?Alternatively, you can manually restore the uploads.zip via FTP. Just simply unzip the file and upload to “wp-content/” so it becomes “wp-content/uploads” after upload. Then you can restore the rest of the components using UpdraftPlus.
Regards,
Bryle -
This reply was modified 1 year, 5 months ago by
- The topic ‘Restore Failed’ is closed to new replies.