Restore failed

  • Resolved melmoataz

    (@melmoataz)


    1 year, 10 months ago

    [STEP] [2022-05-28 12:59:02] Initializing restore process
    [STEP] [2022-05-28 12:59:04] Looking for PHP CLI executable file.
    [INFO] [2022-05-28 12:59:05] PHP CLI Filename: php
    [INFO] [2022-05-28 12:59:05] PHP CLI Version: 7.4.29 (cli)
    [INFO] [2022-05-28 12:59:05] PHP CLI Memory limit: 128M/512M
    [INFO] [2022-05-28 12:59:05] PHP CLI Execution limit: 0/0
    [SUCCESS] [2022-05-28 12:59:05] We properly detected PHP CLI executable file.
    [INFO] [2022-05-28 12:59:05] Downloading via PHP CLI
    [INFO] [2022-05-28 12:59:05] Creating lock file
    [STEP] [2022-05-28 12:59:05] Initializing download process
    [SUCCESS] [2022-05-28 12:59:05] Downloading initialized
    [STEP] [2022-05-28 12:59:05] Downloading remote file…
    [INFO] [2022-05-28 12:59:06] Unlocking migration
    [INFO] [2022-05-28 12:59:06] Removing downloaded file
    [ERROR] [2022-05-28 12:59:06] Download error
    [ERROR] [2022-05-28 12:59:06] Error: transfer closed with 500144021 bytes remaining to read
    [DOWNLOAD GENERATED] File downloaded on (server time): 2022-05-28 12:59:10
    [DOWNLOAD GENERATED] Last update (seconds): 8 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2022-05-28 12:59:02

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author iClyde

    (@iclyde)

    1 year, 10 months ago

    Hi @melmoataz

    The issue is most likely caused by web server of your source website.
    Please carefully follow the steps below for each site.

    On the site where you made the backup:
    1. Go to our plugin settings and open “Other options” section
    2. Enable alternate download method: https://prnt.sc/1slr41w
    3. Save that section
    – No need to make new backup

    Now, go to the site where you want to restore your backup:
    1. Open “Other options” section as well
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Save that section
    4. Force both processes to stop: https://prnt.sc/1trv1tm
    5. Try to run the migration again with the same URL

    If that won’t work, please repeat the “force both processes to stop” step.
    Once you do that, download your backup and try to upload it manually.

    You can upload your backup via FTP, cPanel or our Upload Area.

    Let me know if that solves your issue 🙂
    Thank you!

    Plugin Author iClyde

    (@iclyde)

    1 year, 10 months ago

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
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