Title: Restore failed
Last modified: February 13, 2021

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# Restore failed

 *  Resolved [kalanhd](https://wordpress.org/support/users/kalanhd/)
 * (@kalanhd)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/restore-failed-17/)
 * I try to restore backup from my google drive and this the message that shows 
   up
    [https://ibb.co/qjKGb0H](https://ibb.co/qjKGb0H)

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/restore-failed-17/#post-14049700)
 * Hi,
 * It appears that your Google Drive remote storage is not yet authenticated. Please
   can you re-authenticate? Then run a test backup to check if this resolves the
   issue.
 * “Google Drive: ERROR: Have not yet obtained an access token from Google (has 
   the user authorised?) (Invalid request (refresh token not present).) (no_refresh_token)”
 * Regards,
    Bryle

Viewing 1 replies (of 1 total)

The topic ‘Restore failed’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/restore-failed-17/#post-14049700)
 * Status: resolved