• Hi,
    Is there a way restore deleted Sportspress players?
    I restored the player pages from trash but it seems that I have also have to do a database restore etc.

Viewing 12 replies - 1 through 12 (of 12 total)
  • Hi!

    Thanks for reaching out and I’m sorry for the trouble.

    Simply restoring the player profile from the trash should be enough.

    What kind of issues are you facing right now? Have you experienced any data loss?

    Thanks!

    Thread Starter thounii

    (@thounii)

    Hi,
    Thanks for getting back.
    The deleted player pages have been restored but the players still don’t show up in the players list. Does it have its own trash location somewhere where I have to do the restore also?

    Roch

    (@rochesterj)

    Hi!

    Thanks for your reply.

    Maybe the player reference got deleted, have you tried re-saving the player list? If the player matches the same conditions you had they should show up when you save it again.

    Thanks!

    Thread Starter thounii

    (@thounii)

    Sorry for the bad terminology. By players list I meant the player management page in the control panel. Is there a way to get the deleted players to show up there again?

    Roch

    (@rochesterj)

    Hi!

    No worries at all, I myself get confused sometimes 🙂

    So what you are saying is that your player won’t show up here:
    http://prntscr.com/jatz4h
    ?

    Or is it something else?

    Thanks!

    Thread Starter thounii

    (@thounii)

    Yes exactly.

    Roch

    (@rochesterj)

    Hi!

    This may be something isolated to your server. What SportsPress version are you using?

    Here is what I did:
    http://prntscr.com/jcdli4
    http://prntscr.com/jcdltl
    http://prntscr.com/jcdlx2

    And then the player is back as usual:
    http://prntscr.com/jcdm1s

    Is this the same procedure you are doing?

    Thanks!

    Thread Starter thounii

    (@thounii)

    Hi,
    I don’t have the Trash link in players. There are only links for All and published.
    Sportspress version is 2.4.2.

    Roch

    (@rochesterj)

    Hi!

    Thanks for your reply. That link is only visible when you delete an item. Please kindly create a new player with dummy data and delete it. What happens? If you still don’t see the trash link there’s something weird in your WordPress install or in your server.

    Thanks!

    Roch

    (@rochesterj)

    BTW, I’ve tested with SP 2.4.2 and I’m able to see the same screens as the ones I’ve sent you.

    Thanks!

    Thread Starter thounii

    (@thounii)

    After deleting the dummy player i can now go trash but but the dummy player is the only one that shows there.

    I guess this is weird..

    I am not actually sure how the players got deleted in the first place. All i know is that the players had disappeared at some point, and the player pages were in pages-trash. I was able to restore them. But the player entries themselves i cannot seem to find anywhere.

    Plugin Contributor Savvas

    (@savvasha)

    If for some reason some posts/pages/players etc are dissapeared or deleted without doing anything then you should check very carefully the following:

    1) Check all your plugins if are updated
    2) Search on Google to identify if some of your outdated plugins were having some exploits and remove them.
    3) Change your login credentials

    Thanks,
    Savvas

Viewing 12 replies - 1 through 12 (of 12 total)
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