• Resolved ispmaker

    (@ispmaker)


    Using UpDraft, I have a couple of copies on Google Drive.
    Going to Google Drive, the dates and times match the ones on UpDraft.
    Several hours ago, I made a back up of the website and I can see it on Google Drive.
    I make a simple change to my website.
    I go to settings/UpDraft and open UpDraft.
    I am using win7 and Chrome and I restarted my PC after making the back up.
    I click Restore.
    At the top of the screen, I delete old files.
    I am prompted that, “Old directories successfully removed.”
    Back to the Restore page with two dates.
    I see two back up dates and I select Restore on the older date.
    I check all 4 components.
    Prompted to press Restore again to proceed.
    I press Restore and get a white screen.
    I get a progress page that reads, “Restore successful!”
    I open my website in a new tab.
    I am back to the latest website and not the older one saved as Backup.
    I called GoDaddy and told tech support about potential issues. They said that it should be no problem with my service type.
    What am I doing wrong?

Viewing 1 replies (of 1 total)
  • Plugin Contributor DNutbourne

    (@dnutbourne)

    Hi,

    Please could you send us a copy of the restoration log?
    This can be found in the ‘wp-content/updraft’ directory of the site, via FTP or your hosting filemanager.

    The contents will be too long to post here, but you can use an online service such as Pastebin, and post the link here.

Viewing 1 replies (of 1 total)
  • The topic ‘Restore always yields the current website.’ is closed to new replies.