Support » Plugin: UpdraftPlus WordPress Backup Plugin » Restoration failed

  • Resolved StevenW123

    (@stevenw123)


    Hi,

    I believed all the hype about this plugin, but the very first time I need to restore something…

    “Error: Download failed

    A PHP exception (Exception) has occurred: set_options() requires an instance ID, but was called without setting one (either directly or via set_instance_id())”

    Not only has the whole thing FAILED to download any of the files (I selected a total restoration), but it’s given me an error message which makes no sense to the average user (VERY bad design that).

    Any advice, please?

    Steve

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  • Plugin Contributor DNutbourne

    (@dnutbourne)

    Hi Steve,

    Please could you click ‘Rescan Remote Storage’ in the Existing Backups tab, and then attempt the restoration again after the backup list refreshes?

    Best Wishes,
    David N

    Thanks, David, that did the trick. Faith – and website – restored!

Viewing 2 replies - 1 through 2 (of 2 total)
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