Support » Plugin: UpdraftPlus WordPress Backup Plugin » Restoration failed

  • Resolved StevenW123



    I believed all the hype about this plugin, but the very first time I need to restore something…

    “Error: Download failed

    A PHP exception (Exception) has occurred: set_options() requires an instance ID, but was called without setting one (either directly or via set_instance_id())”

    Not only has the whole thing FAILED to download any of the files (I selected a total restoration), but it’s given me an error message which makes no sense to the average user (VERY bad design that).

    Any advice, please?


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  • Plugin Contributor DNutbourne


    Hi Steve,

    Please could you click ‘Rescan Remote Storage’ in the Existing Backups tab, and then attempt the restoration again after the backup list refreshes?

    Best Wishes,
    David N

    Thanks, David, that did the trick. Faith – and website – restored!

Viewing 2 replies - 1 through 2 (of 2 total)
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