Plugin Contributor
bcrodua
(@bcrodua)
Hi,
Can you please send us full copy of the restoration log?
You can find this log in the ‘wp-content/updraft’ directory of your site via FTP.
You can send the log file and copy the contents into an online tool (such as http://pastebin.com/ )
Best Wishes,
Bryle
Thread Starter
Eva
(@evasonder)
Plugin Contributor
bcrodua
(@bcrodua)
Hi,
Please send all the files within that folder that has .txt file extension.
For this screenshot – https://www.sonderregulacion.com/imagenes/updraft_3.png
It seems that the installation has failed partway. Please de-intsall and re-install. Make sure download a fresh copy of the plugin.
Best Wishes,
Bryle
Thread Starter
Eva
(@evasonder)
Thread Starter
Eva
(@evasonder)
Plugin Contributor
bcrodua
(@bcrodua)
Hi,
Apologies, but seems like the links have already expired.
Can you send it again please?
Best Wishes,
Bryle
Plugin Contributor
bcrodua
(@bcrodua)
Hi,
Thank you!
The restoration seems to have successfully completed.
I also visited your site and appears to be working properly?
Can you tell what is not working or error you are getting after restore, please?
Thanks,
Bryle
Thread Starter
Eva
(@evasonder)
Hello,
I was getting the error
https://www.sonderregulacion.com/imagenes/updraft_2.png
and when it said continue or abort it appeared:
https://www.sonderregulacion.com/imagenes/updraft_3.png
I solved this by going into safe mode and disabling yoast and updraft, uninstalling it and reinstalling it.
but I’m not sure if all the data has been restored correctly.
during the restore copy I got the error while I was copying the yoast libraries and everything that came after it could not be restored.
thnak you so very much
