Rest API v3 Won’t give me orders list

Hi there,

some of them work fine. but some respond empty! for example product list and settings are ok but Customers list and orders list will return empty respond.

Can you please share with us the exact API call you’re having a problem with so we can test it from our end?

Also, please share a copy of your site’s System Status as it can help us get a better understanding of your site. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

Look forward to hearing back from you.

Hello @aliajboy,

I tried testing the call on my test site and it’s working fine. In python the syntax is: print(wcapi.get("orders").json())

Link to image: https://i.imgur.com/k0IvNMN.png

Furthermore, nothing stands out from the report. Are you sure this is not a syntactical error? If setting an ID gets back a response then the problem is most likely not from WooCommerce.

The best way you can debug this is by testing with another language. I’d go with python because it’s the easiest.

• First download Python

Run this command in the terminal to install the WooCommerce library: pip install woocommerce

• Run the code snippet below and check the response:

from woocommerce import API

wcapi = API(
    url="https://siteURL.com",
    consumer_key="ck_your_consumenrkey",
    consumer_secret="cs_consumer_secret",
    version="wc/v3"
)

print(wcapi.get("orders").json())

If the call is working, then you can know for sure if this is a syntactic or programmatic error.

Let us know your findings!