REST API Error in Webp Converter

  • Resolved marketingtv

    (@cboychuk)


    4 years, 9 months ago

    Hello, I just installed the Plugin on my site and I tried to run the Conversion and I am getting an error:

    An error occurred while connecting to REST API. Please try again.

    How can I fix this?

    Thanks.

Viewing 15 replies - 1 through 15 (of 24 total)
1 2
  • Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    4 years, 9 months ago

    Hi @cboychuk,

    Thank you for your message.

    Please enable WP_DEBUG_LOG in your wp-config.php (more about debugging: https://codex.wordpress.org/WP_DEBUG). That’s what you should have in this file:

    define('WP_DEBUG',         true);
define('WP_DEBUG_LOG',     true);
define('WP_DEBUG_DISPLAY', false);

    Do you have any errors in debug.log?

    Before you click "Regenerate All" turn on DevTools in your browser and go to the Network tab. Tell me how you got the last answer from the server (make a screenshot like on the example below):
    https://gbiorczyk.pl/webp-converter/devtools.png

    How many percent of progress is when you received an error?

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    4 years, 9 months ago

    Hi @cboychuk,

    Hello, did you manage to solve your problem? Can I ask you for some comment on your case?

    The answer from you is very important to me so that my technical support can be improved.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    4 years, 9 months ago

    @brabrubra If you need support then per the forum guidelines please start your own topic.

    https://wordpress.org/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too

    You can do so here.
    https://wordpress.org/support/plugin/webp-converter-for-media/#new-post

    Thread Starter marketingtv

    (@cboychuk)

    4 years, 9 months ago

    Hello, thank you. I am working on it now.

    Thread Starter marketingtv

    (@cboychuk)

    4 years, 9 months ago

    Hello, I added the code to wp-config.php but I am still getting the REST API error when trying to regenerate all.

    I am using Firefox. How can I enable Devtools in Firefox?

    I got rid of Google access all together. I no longer support Google and their Stealing by Uploading of files and data. I use Duckduckgo. Ublock Origin is a great addon.

    Thank you.

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    4 years, 9 months ago

    Hi @cboychuk,

    1. Go to the administration panel to the Settings -> WebP Converter tab.
    2. Run the keyboard shortcut Ctrl + Shift + E.
    3. In the console, select the XHR value (in the top bar with filters).
    4. Press the “Regenerate All” button on the plugin page.
    5. Wait for the problem to occur.
    6. Make a screen shot so that you can see the generation progress bar and the console.

    If you have enabled WP_DEBUG and WP_DEBUG_LOG, check the debug.log file in the /wp-content/ directory. Send its contents after a problem with the REST API.

    Александр

    (@aeks3777)

    4 years, 4 months ago

    У меня та же проблемма
    https://a-evmenov.ru/wp-content/uploads/2019/12/%D0%A1%D0%BD%D0%B8%D0%BC%D0%BE%D0%BA-%D1%8D%D0%BA%D1%80%D0%B0%D0%BD%D0%B0-24.png
    https://a-evmenov.ru/wp-content/uploads/2019/12/%D0%A1%D0%BD%D0%B8%D0%BC%D0%BE%D0%BA-%D1%8D%D0%BA%D1%80%D0%B0%D0%BD%D0%B0-25.png

    joycegrace

    (@joycegrace)

    4 years, 3 months ago

    Hi, I’m also getting this error.

    I get the error message after clicking “regenerate all” and waiting a few minutes.

    I have enabled debugging and a log. Here is what I got, but only after clicking around a bit to find stuff (nothing seems related to this issue):

    [27-Dec-2019 04:29:24 UTC] auditor:scan=fingerprint {"blog_id":1,"kind":"wp-core","name":"wp-includes","slug":"wp-includes","ver":"5.3.2","sig":"v1:d80eb76406db22a7950537a3597560826b22e4044276f5f1036bc77f9492a2b6"}
[27-Dec-2019 04:29:25 UTC] auditor:scan=fingerprint {"blog_id":1,"kind":"wp-core","name":"wp-admin","slug":"wp-admin","ver":"5.3.2","sig":"v1:08cc10a8bd794092fb44bffd7e96aadfc8a0f7ed55fd712011c5c1ad2ca3d04d"}
[27-Dec-2019 04:30:08 UTC] PHP Notice:  genesis_footer_creds_text is <strong>deprecated</strong> since version 3.1.0! Use genesis_pre_get_option_footer_text instead. This filter is no longer supported. You can now modify your footer text using the Theme Settings. in /nas/content/live/installname/wp-includes/functions.php on line 4924
[27-Dec-2019 04:30:10 UTC] PHP Notice:  Undefined variable: verToAppend in /nas/content/live/installname/wp-content/plugins/wp-asset-clean-up/templates/meta-box-loaded-assets/_asset-style-single-row/_source.php on line 64
[27-Dec-2019 04:30:10 UTC] PHP Notice:  Undefined variable: verToAppend in /nas/content/live/installname/wp-content/plugins/wp-asset-clean-up/templates/meta-box-loaded-assets/_asset-script-single-row/_source.php on line 41
[27-Dec-2019 04:32:40 UTC] PHP Notice:  Trying to get property 'post_title' of non-object in /nas/content/live/installname/wp-content/plugins/simple-share-buttons-adder/php/class-buttons.php on line 297
[27-Dec-2019 04:32:40 UTC] PHP Notice:  genesis_footer_creds_text is <strong>deprecated</strong> since version 3.1.0! Use genesis_pre_get_option_footer_text instead. This filter is no longer supported. You can now modify your footer text using the Theme Settings. in /nas/content/live/installname/wp-includes/functions.php on line 4924

    Screenshot of the Chrome Console: https://cloudup.com/cUBtFK6u_Ec

    Apparently hitting a 502 error?

    Text of the Console messages after getting the error message from your plugin:

    JQMIGRATE: Migrate is installed, version 1.4.1
load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,utils,underscore,wp-util&ver=5.3.2:8 

Failed to load resource: the server responded with a status of 502 ()
paths:1

    This is a development site on WP Engine, designed to mimic ‘live’ sites (i.e. not their legacy staging sites).

    Plugins, themes and WP are all up to date.

    I do have an optimization plugin installed, but I checked to ensure REST API is not turned off.

    See screenshots to show they are not turning off REST API:
    https://cloudup.com/chz1Tb25QJY (WP Disable)
    https://cloudup.com/cL5AwsRi9eM (Asset Clean Up)

    Can you help? This seems like a promising plugin (I looked… most others have some very very bad and scary reviews, which deterred me, until I found this one). Anyway, I’m really hoping it can work!

    • This reply was modified 4 years, 3 months ago by joycegrace.
    joycegrace

    (@joycegrace)

    4 years, 3 months ago

    Here are screenshots of the server configuration your plugin gives, if it helps:

    ciriman

    (@ciriman)

    3 years, 10 months ago

    i’ve the same problem. someone can help me!?

    screenshot: https://prnt.sc/t2kerk

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    3 years, 10 months ago

    @ciriman, please read the FAQ and then contact me. I don’t have enough information at the moment to help you.

    onio666

    (@onio666)

    3 years, 9 months ago

    Hello Mateusz!

    @mateuszgbiorczyk, that issue occured also for me on new WP instance (worth to mention that I am running another WP on the same server in different installation directory and Webp Converter works like a charm there). 

    0%
An error occurred while connecting to REST API. Please try again.

    1. Webp Converter was the first and only plugin installed.
    2. I have enabled debugging in WP.
    3. I attach DevConsole screenshots below.

    https://ibb.co/mq3R9d9
    https://ibb.co/kKWw3YY

    thanks in advance for reply.

    • This reply was modified 3 years, 9 months ago by onio666.
    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    3 years, 9 months ago

    @onio666, thank you for your message. It just looks like a problem with the REST API not working. I assume that it is some other plugin or your code modifies the REST API operation.

    I can see that your url to REST API is:
    /joboffsers/index.pp?rest_route=/webp-converter/v1/paths.

    The default address is the one used in WordPress:
    /wp-json/webp-converter/v1/paths

    The plugin gets the url as follows:

    $nonce = wp_create_nonce('wp_rest');
$url   = get_rest_url(null, 'webp-converter/v1/paths?_wpnonce=' . $nonce);
return $url;

    Please check it and let us know if the problem was solved?

    obbk

    (@obbk)

    3 years, 8 months ago

    Hey folks I had the same issue and I just did clear the browser cookies and cache and it is work for me

    mixahlos

    (@mixahlos)

    3 years, 4 months ago

    Hey,

    maybe I’m late but in my case I had WP_DEBUG to true in wp-config.php
    That was causing a php warning to every page and to every response to the rest api.
    I set the WP_DEBUG to false, it worked

    • This reply was modified 3 years, 4 months ago by mixahlos.
Viewing 15 replies - 1 through 15 (of 24 total)
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