• Resolved Jenny

    (@enigma666666)


    Thank you for this plugin, it is exactly what I have been looking for and it works perfectly on Desktop view. However, in mobile and tablet view, the slick slider stacks the slider images vertically and does not display the images in a horizontal slider. This happens regardless if I use the slider in a widget or if I use the shortcode on a page. The issue is most probably related to slick slider js or slick css.

    I have tried to correct this via adjusting the css and breakpoints, to now avail. For now I have disabled the slideshow in mobile and tablet view, until I find a solution. I am using Flatsome theme.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Jenny

    (@enigma666666)

    My mistake, it seems that the slider images are also stacking vertically on desktop view in all browsers, except Firefox.

    Plugin Author World Web Technology

    (@worldweb)

    Hello @enigma666666 (Jenny),

    Thank you for contacting us.

    We’ve tested the plugin with several themes, and the slides (product stacks) are sliding horizontally on both desktop and mobile versions.

    For the Flatsome theme, could you please demonstrate the exact issue you’re experiencing so we can investigate and assist you further?
    It would be helpful if you could share your website details so we can better understand and replicate the issue.

    Best Regards! 🙂

    Thread Starter Jenny

    (@enigma666666)

    Thank you for getting back to me. I have done a plugin conflict test and have discovered that the display issue is actually caused by a plugin conflict with WP-Optimize – Clean, Compress, Cache plugin. Once I deactivate WP-Optimize – Clean, Compress, Cache plugin, your plugin functions properly again.

    Thread Starter Jenny

    (@enigma666666)

    I have now managed to resolve the conflict issue. I resolved it by by excluding /slick.min.js, /rppw-public.js and /rppw-admin.js from being combined / minified by the WP-Optimize plugin and I also changed the way the js files are loaded from being deferred to loading Asynchronously, because if I defer the loading of js files, then your plugin does not function properly, even if I exclude it from being minified. Now the sliders are loading properly, regardless of device or browser.

    Plugin Author World Web Technology

    (@worldweb)

    Okay @enigma666666

    I guess it may be conflict with some other plugin JS when minify or combine JS / CSS. We will check this in our future version of the plugin regarding to this.

    Thank You

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.