Support » Themes and Templates » Responsive theme not "responding" when domain forwarded

  • Resolved cmattrun12

    (@cmattrun12)


    Hi,

    I have a responsive WP theme installed on my server at “domain.com/demo.” It works fantastic on all devices/resolutions. I have a domain “demo.com” hosted at GoDaddy and forwarded (with masking) to “domain.com/demo.” The forwarding works, however, when on a mobile device and visiting “demo.com” the site is not responsive and loads just like any non-mobile site. This has to be something with the forward. Maybe nameservers, DNS? Thank you in advance for any help!

Viewing 13 replies - 1 through 13 (of 13 total)
  • Emil Uzelac

    (@emiluzelac)

    Theme Review Admin

    What’s the Theme name and can you share your URL please? Forwarding, DNS or anything with that nature should not have any affects on Themes “Responsiveness”

    Emil

    Wow, thanks for your quick response!

    The site is on my server at http://www.changeofscene.net/nautico-la
    The domain that forwards to that is http://www.nautico-la.com

    Emil Uzelac

    (@emiluzelac)

    Theme Review Admin

    Hi,

    I haven’t seen any issues with any of the domains.

    You could test this on:
    http://themeid.com/responsive/?http://changeofscene.net/nautico-la/
    http://themeid.com/responsive/?www.nautico-la.com

    They respond the same on Chrome, FF, Safari and Opera. Didn’t check the IE.

    Thanks,
    Emil

    The issue occurs with the nautico-la.com domain, when viewed on a smartphone. Both links “work,” however the forwarded domain doesn’t load the responsiveness of the site. Somehow in the loading of the page, something with the site is misunderstanding the browser’s dimensions and loading wrong CSS.

    When viewing http://www.changeofscene.net/nautico-la directly, it scales/responds perfectly.

    Emil Uzelac

    (@emiluzelac)

    Theme Review Admin

    That’s weird, this usually would not happen, design is design, regardless of the URL 🙂

    Thanks,
    Emil

    The domain specific version loads in an iframe. The iframe is the issue.

    Emil Uzelac

    (@emiluzelac)

    Theme Review Admin

    Bravo scottnix!

    Yes! You’re exactly right! I’ve been searching all over the web and that has to be it! Can you please help with suggestions on how to go about solving this? Is this an issue inherent with iframe and un-fixable, short of re-designing the entire theme? Thanks again for your help, any little bit helps, even a link to the right direction/forum will do wonders.

    I’ve just found exactly the same problem. After months of designing my wife’s new website with ultra cool bootstrap css, it works everywhere but in a smartphone – because the forwarded url is within an iframe.
    Have a look at the real url:
    http://www.portlandhats.com
    and the forwarding site:
    http://www.judybentinck.com
    How do we fix this?!

    Moderator Andrew Nevins

    (@anevins)

    Forum moderator

    You can ask Emil Uzelac this almost directly at his forums http://themeid.com/help

    Ok, I’ve done some research. It’s the difference between url forwarding and frame forwarding. Have a look here and it really answers the question.
    For me it’s all about SEO as the site’s been there for years and gets to the top. It’s always been in a frame so the url stays the same at the top. With a re-direct you lose the company name. So it’s solveable, but at a hell of a cost!
    Bugger!

    Nope. All is well. I spoke to the estimable Derrell at Domaindiscover in San Diego, and he fixed it all on the phone. Iframe redirects are so last century apparently, and he’s basically merged the two sites so they share the same identity. FTP remains the same. I await the results….. waych this space.

    That’s it, it works.
    Go to your control panel or call them and change it to IPS Forwarding.
    It points the domain at IP address.
    Phew.

Viewing 13 replies - 1 through 13 (of 13 total)
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