Title: Responsive menu problem on IOS devices
Last modified: January 17, 2020

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# Responsive menu problem on IOS devices

 *  [bigredbusbar](https://wordpress.org/support/users/bigredbusbar/)
 * (@bigredbusbar)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/responsive-menu-problem-on-ios-devices/)
 * Hi folks, looking for some help please!
 * Up until recently everything has worked fine (for a number of years).
    Now, without
   me making any changes, when viewing the site on an iOS device the mobile menu
   expands when clicking the hamburger icon, but then instantly closes!
 * I can intermittently replicate the issue when changing user agent to an iOS device
   on my Mac, but it is a permanent problem when actually using an iOS device, meaning
   the website is completely inaccessible currently!
 * I’ve searched high and low, but am yet to find a solution that works, so am keeping
   everything crossed that someone here can help me.
 * Thanks in advance!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fresponsive-menu-problem-on-ios-devices%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [bcworkz](https://wordpress.org/support/users/bcworkz/)
 * (@bcworkz)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/responsive-menu-problem-on-ios-devices/#post-12337695)
 * Mobile menu behavior is managed by your Jupiter theme, which is apparently a 
   commercial theme (it’s at least not in the WP theme repository). We are unable
   to provide support for commercial themes in these forums. In any case, I recommend
   that you seek assistance in the dedicated support channel for your theme. The
   devs and expert users there are in the best position to help you.

Viewing 1 replies (of 1 total)

The topic ‘Responsive menu problem on IOS devices’ is closed to new replies.

## Tags

 * [Apple](https://wordpress.org/support/topic-tag/apple/)
 * [collapsing](https://wordpress.org/support/topic-tag/collapsing/)
 * [ios](https://wordpress.org/support/topic-tag/ios/)
 * [iphone](https://wordpress.org/support/topic-tag/iphone/)
 * [menu](https://wordpress.org/support/topic-tag/menu/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [bcworkz](https://wordpress.org/support/users/bcworkz/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/responsive-menu-problem-on-ios-devices/#post-12337695)
 * Status: not resolved

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