Support » Plugin: Page Builder by SiteOrigin » Responsive Issue

  • Resolved corvusmile

    (@corvusmile)


    Hi, all the rows are loading fine except the 1st one. Need to know why, then found out the first row of all the pages which are using this plugin is showing same error & it’s with “padding right”.
    Is there anyone who can help with it?
    WP version & Plugin version all are updated.

    Check another page here –
    https://cgit.pro/software-development/

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support alexgso

    (@alexgso)

    Hi,

    This appears to be an issue with how our flex based layouts are handled on mobile. Can you please temporarily revert to the legacy layout engine to confirm if this is the case or not? Please navigate to WP Admin > Settings > Page Builder and open the Layout tab. Please set Use Legacy Layout Engine to Always and then save. How does that look on mobile? This isn’t a long-term solution, and purely a method of confirming if this issue is related to this.

    Alternatively, you could try changing to a different theme to see if this issue persists.

    Thanks for your support. It is working with the solution that you gave.
    I don’t think it’s a theme issue, if it is then other rows will effect, too.

    Plugin Support alexgso

    (@alexgso)

    Hi corvusmile,

    Thank you for confirming that. Can you please revert the layout editor and then temporarily change theme? I know it may sound unlikely that this will help but it’s very likely a theme issue.

    If that doesn’t work, would it be possible for you to send me an export of the linked page? To do this please open up the linked page in the editor and click the Layout button in the Page Builder toolbar. Then click import/export and then click download. Please upload the export to a 3rd party file hosting site such as teknik.io or FireFox Send (FireFox is not required).

Viewing 3 replies - 1 through 3 (of 3 total)
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