Title: responsive email not working
Last modified: March 11, 2017

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# responsive email not working

 *  Resolved [Okoth1](https://wordpress.org/support/users/okoth1/)
 * (@okoth1)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/responsive-email-not-working/)
 * Hi,
 * I’m trying to create a responsive email using the only Browser/Desktop/Mobile
   way possible, namely the use of tables. Whatever I do css wise, it’s not possible
   to overrule the `<br />` tags that are added by your plugin after every table
   related tag. This is clearly a bug. Are you able to fix this and if yes, when?
 * Thank you.
    Okoth

Viewing 13 replies - 1 through 13 (of 13 total)

 *  Thread Starter [Okoth1](https://wordpress.org/support/users/okoth1/)
 * (@okoth1)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/responsive-email-not-working/#post-8901286)
 * I just looked at the source code of the email and it’s not only the table tags
   that get free breaks, but every tag gets them. It’s more than a simple bug.
 * Look at this. Responsive html emails are not working.
 * `<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.
   org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><strong><br /></strong><html xmlns
   ="http://www.w3.org/1999/xhtml"><strong><br /></strong><head><strong><br /></
   strong><meta http-equiv="Content-Type" content="text/html; charset=utf-8"><strong
   ><br /></strong><title>Post title</title><strong><br /></strong><style type="
   text/css"><strong><br /></strong>body {<strong><br /></strong> margin: 0;<strong
   ><br /></strong> padding: 0;<strong><br /></strong> min-width: 100%!important;
   <strong><br /></strong>}<strong><br /></strong>`
 *  Thread Starter [Okoth1](https://wordpress.org/support/users/okoth1/)
 * (@okoth1)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/responsive-email-not-working/#post-8901288)
 * I just looked at the source code of the email and it’s not only the table tags
   that get free breaks, but every tag gets them! It’s more than a simple bug.
 * Responsive html emails are not working.
 *  Thread Starter [Okoth1](https://wordpress.org/support/users/okoth1/)
 * (@okoth1)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/responsive-email-not-working/#post-8901472)
 * Couldn’t wait. Fixed it myself. With a very small change to the existing code
   all the unnecessary br tags are gone.
 * Thanks anyway for the rest of the plugin.
 *  Plugin Author [Icegram](https://wordpress.org/support/users/icegram/)
 * (@icegram)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/responsive-email-not-working/#post-8924852)
 * [@okoth1](https://wordpress.org/support/users/okoth1/),
 * Please write to us from [here](http://www.icegram.com/contact/) as we need to
   check the fix that you have made.
 *  [Adendum](https://wordpress.org/support/users/adendum/)
 * (@adendum)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/responsive-email-not-working/#post-8948711)
 * Okoth1,
 * Can you detail the change as I am seeing the same issue and I’m not confident
   Icegram monitors this support forum.
 *  Plugin Author [Icegram](https://wordpress.org/support/users/icegram/)
 * (@icegram)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/responsive-email-not-working/#post-8951206)
 * [@adendum](https://wordpress.org/support/users/adendum/),
 * We do monitor this support system. Please check [your thread](https://wordpress.org/support/topic/html-emails-filling-up-with/)
   for our reply.
 *  Thread Starter [Okoth1](https://wordpress.org/support/users/okoth1/)
 * (@okoth1)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/responsive-email-not-working/#post-8963393)
 * [@icegram](https://wordpress.org/support/users/icegram/)
 * I’ll mail you as long as I get feedback.
 *  Plugin Author [Icegram](https://wordpress.org/support/users/icegram/)
 * (@icegram)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/responsive-email-not-working/#post-8969016)
 * [@okoth1](https://wordpress.org/support/users/okoth1/),
 * Can you let us know what feedback you are referring to?
 *  Thread Starter [Okoth1](https://wordpress.org/support/users/okoth1/)
 * (@okoth1)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/responsive-email-not-working/#post-8969055)
 * The feedback on the code changes to es-sendmail.php I want to send. Looks like
   I’ve been flagged on WP so I’ll wait first for their reply, because I cannot 
   comment properly.
 * Edit: maybe they’ve removed it…
    -  This reply was modified 9 years, 2 months ago by [Okoth1](https://wordpress.org/support/users/okoth1/).
 *  Plugin Author [Icegram](https://wordpress.org/support/users/icegram/)
 * (@icegram)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/responsive-email-not-working/#post-8995535)
 * [@okoth1](https://wordpress.org/support/users/okoth1/),
 * Then email to us your solution. If it is proper, we’ll include the same in next
   release so everybody can benefit from it.
 *  Plugin Author [Icegram](https://wordpress.org/support/users/icegram/)
 * (@icegram)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/responsive-email-not-working/#post-9498817)
 * [@okoth1](https://wordpress.org/support/users/okoth1/), [@adendum](https://wordpress.org/support/users/adendum/),
 * Please update Email Subscribers to **version 3.3.7** as the issue is fixed in
   it.
 * Let us know if it works on your end after updating plugin .
 *  Thread Starter [Okoth1](https://wordpress.org/support/users/okoth1/)
 * (@okoth1)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/responsive-email-not-working/#post-9499444)
 * That would be great news! Going to test it first. My version was heavily modified
   and already able to send html emails. Guess I have to compare our versions…
 *  Plugin Author [Icegram](https://wordpress.org/support/users/icegram/)
 * (@icegram)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/responsive-email-not-working/#post-9503119)
 * [@okoth1](https://wordpress.org/support/users/okoth1/),
 * You can try and test latest version of Email Subscribers on your testing site.
   If it works for you, then you can update plugin on the live site.
 * Try it and let us know if it works for you.

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘responsive email not working’ is closed to new replies.

 * ![](https://ps.w.org/email-subscribers/assets/icon-256x256.png?rev=2274172)
 * [Email Subscribers & Newsletters - Email Marketing, Post Notifications & Newsletter Plugin for WordPress](https://wordpress.org/plugins/email-subscribers/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/email-subscribers/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/email-subscribers/)
 * [Active Topics](https://wordpress.org/support/plugin/email-subscribers/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/email-subscribers/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/email-subscribers/reviews/)

 * 14 replies
 * 3 participants
 * Last reply from: [Icegram](https://wordpress.org/support/users/icegram/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/responsive-email-not-working/#post-9503119)
 * Status: resolved