Title: Responsive
Last modified: August 22, 2016

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# Responsive

 *  Resolved [mariolspeter](https://wordpress.org/support/users/mariolspeter/)
 * (@mariolspeter)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/responsive-180/)
 * The plugin works fine on desktops but on the mobile it re-sizes the website when
   a user tries to enter the name and email it makes the website larger which disfigures
   the whole site and also hides part of the chat window it self to the left of 
   the screen
 * Are you please able to give a solution to this? i am using the stardust parallax
   theme from themeforest
 * [https://wordpress.org/plugins/wp-live-chat-support/](https://wordpress.org/plugins/wp-live-chat-support/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [WP-LiveChat](https://wordpress.org/support/users/wp-livechat/)
 * (@wp-livechat)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/responsive-180/#post-5313477)
 * Hi mariolspeter.
 * Is there any chance you could send us a link to your site so that we can try 
   and sort this out for you?
 * Kind Regards,
    Jarryd
 *  Thread Starter [mariolspeter](https://wordpress.org/support/users/mariolspeter/)
 * (@mariolspeter)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/responsive-180/#post-5313479)
 * hi guys thanks for the reply please load on a mobile and see what i talking about
   please
 *  Plugin Author [WP-LiveChat](https://wordpress.org/support/users/wp-livechat/)
 * (@wp-livechat)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/responsive-180/#post-5313480)
 * Hi mariolspeter
 * I’ve tested the chat on an iPhone and wasnt able to replicate the issue as it
   appeared to have displayed ok my side.
 * Did you experience this on a specific mobile device? Is there any chance you 
   could send me screenshots of what you are experiencing? If you could send us 
   a mail via our contact form, we will reply and you can mail the screenshots to
   us.
 * [http://wp-livechat.com/contact-us/](http://wp-livechat.com/contact-us/)
 * Kind Regards,
    Jarryd
 *  Thread Starter [mariolspeter](https://wordpress.org/support/users/mariolspeter/)
 * (@mariolspeter)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/responsive-180/#post-5313481)
 * Hi Jarryd
 * I have done as requested
 *  Plugin Author [WP-LiveChat](https://wordpress.org/support/users/wp-livechat/)
 * (@wp-livechat)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/responsive-180/#post-5313505)
 * Hi Mario.
 * I have received your mail 🙂
 * Kind Regards,
    Jarryd

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Responsive’ is closed to new replies.

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## Tags

 * [mobile](https://wordpress.org/support/topic-tag/mobile/)

 * 5 replies
 * 2 participants
 * Last reply from: [WP-LiveChat](https://wordpress.org/support/users/wp-livechat/)
 * Last activity: [11 years, 8 months ago](https://wordpress.org/support/topic/responsive-180/#post-5313505)
 * Status: resolved