This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase 'Connection Timeout'.
``` * I have a server with 512M memory available etc. See the php.ini file * ```wp-block-code ; cPanel-generated php ini directives, do not edit; Manual editing of this file may result in unexpected behavior.; To make changes to this file, use the cPanel MultiPHP INI Editor (Home >> Software >> MultiPHP INI Editor); For more information, read our documentation (https://go.cpanel.net/EA4ModifyINI)display_errors = Offmax_execution_time = 600max_input_time = 600max_input_vars = 1000memory_limit = 512Mpost_max_size = 100Msession.gc_maxlifetime = 1440session.save_path = "/var/cpanel/php/sessions/alt-php83"upload_max_filesize = 50Mzlib.output_compression = Off ``` Viewing 2 replies - 1 through 2 (of 2 total) * Plugin Author [Marcel Gleis](https://wordpress.org/support/users/mgleis/) * (@mgleis) * [4 weeks ago](https://wordpress.org/support/topic/response-error-from-server-code500/#post-18843185) * I’m sorry about that. The error message says the process took too long. That’s strange, since I intentionally designed the plugin to prevent this error. Your settings are all perfectly fine as well. * Could you tell me which hosting provider you’re using? Do you happen to have any error logs you could share? * Best regards, Marcel * Thread Starter [Jeff C](https://wordpress.org/support/users/12steprecovery/) * (@12steprecovery) * [3 weeks, 3 days ago](https://wordpress.org/support/topic/response-error-from-server-code500/#post-18847356) * We’re with Ultahost which uses cPanel and Litespeed. * Errors – Please report errors occuring here to our [plugin support forum](https://wordpress.org/support/plugin/disk-usage-insights/) at WordPress.org * Response error from server (code=500)This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase ‘Connection Timeout’.
* Response error from server (code=500)This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase ‘Connection Timeout’.
* Response error from server (code=500)This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase ‘Connection Timeout’.
* Response error from server (code=500)This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase ‘Connection Timeout’.
* Response error from server (code=500)This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase ‘Connection Timeout’.
* Response error from server (code=500)This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase ‘Connection Timeout’.
* Response error from server (code=500)This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase ‘Connection Timeout’.
*  * Scanning your WordPress system… * Scanning can take some time. You will be redirected automatically to the analysis results. * Please do not close this window. * ✓ Phase 1: Scan for Files ✓ Phase 2: Determine File Sizes✓ Phase 3: Determine Dir Sizes**Phase 4: Determine Dir Recursive Sizes — Scanning dir: product-fields** Phase 5: Determine Dir CountsPhase 6: Determine Dir Recursive CountsPhase 7: Determine Last Modified DatePhase 8: Determine WP Core FilesPhase 9: Finish Data Collection * That’s a copy and paste of the page. There are no errors in the error_log that refer to this though there have been other errors recently. Viewing 2 replies - 1 through 2 (of 2 total) You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fresponse-error-from-server-code500%2F%3Foutput_format%3Dmd&locale=en_US) to reply to this topic. *  * [Disk Usage Insights](https://wordpress.org/plugins/disk-usage-insights/) * [Frequently Asked Questions](https://wordpress.org/plugins/disk-usage-insights/#faq) * [Support Threads](https://wordpress.org/support/plugin/disk-usage-insights/) * [Active Topics](https://wordpress.org/support/plugin/disk-usage-insights/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/disk-usage-insights/unresolved/) * [Reviews](https://wordpress.org/support/plugin/disk-usage-insights/reviews/) ## Tags * [500 error](https://wordpress.org/support/topic-tag/500-error/) * 2 replies * 2 participants * Last reply from: [Jeff C](https://wordpress.org/support/users/12steprecovery/) * Last activity: [3 weeks, 3 days ago](https://wordpress.org/support/topic/response-error-from-server-code500/#post-18847356) * Status: not resolved