Support » Plugin: reSmush.it : the only free Image Optimizer & compress plugin » Resmush it – Reduced by 0 (0 saved)

  • Hi, I am not getting any compress images. Every time I click on optimize I get this: Reduced by 0 (0 saved).

    Here is the log:

    [02-10-2017 10:27:30] Revert original image for : /home/****user/****.com/public/wp-content/uploads/2017/10/iPhone-8.jpeg

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi staceadams.
    We use the plugin on our site and I was seeing the same thing on a couple of cloned copies of our site recently. It seemed to happen as part of moving from one hoster to another. I could not see any technical reasons why this was not working. Nor could our support partner.
    I traced the code a little bit and this one line we were both seeing in the logs is at the start of the process and then it was like nothing else happened.

    Anyway with the help of our support partner they tried just disabling and then re-enabling the plugin and it is now working again.
    I did this on each copy of our site that had stopped working and so far it has resolved the issue.
    I can’t offer any more insight than that I’m afraid.

    Hope this helps
    Warren

    Hi staceadams001,

    Did you find how to manage your issue ? Another reason for the non optimization of some pictures, is due to special characters contained in the file name (like turkish chars).

    Best regards,
    Charles
    PS : do not hesitate to rate our plugin if you liked it 🙂

    The issue occurs when the “Optimize on upload” setting is disabled. When it’s off the Optimize button doesn’t work at all, and when it’s on it works fine.

Viewing 3 replies - 1 through 3 (of 3 total)
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