Resize large images only allows 1024 px?

  • Resolved soeezauto

    (@soeezauto)


    7 years, 4 months ago

    Hello

    The plugin offers the option to resize large images, but it does not seem to allow anything but 1024 x 1024 px, which are not suitable in my case.

    Is this a bug, or it is just meant not to be changed to anything else ( which would be a pity )?

    Thanks

    Bernard

Viewing 1 replies (of 1 total)
  • Plugin Author ShortPixel

    (@shortpixel)

    7 years, 4 months ago

    Bernard,
    thanks for your message.

    The plugin allows you to set any resolution you desire (above a minimum) for resizing the original image. If you cannot set anything other than 1024×1024 then there may be a conflict or bug somewhere, I don’t know for sure as you’re the first person to complain about something like this.

    Could you please contact me directly here
    http://shortpixel.com/contact
    and provide me with your API Key so we can further investigate this?

    Thank you,
    Alex

Viewing 1 replies (of 1 total)
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