Title: Reset Without Accessing Site
Last modified: June 27, 2017

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# Reset Without Accessing Site

 *  [sk1210](https://wordpress.org/support/users/sk1210/)
 * (@sk1210)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/reset-without-accessing-site/)
 * I tried to renovate a part of my website (kckollel.org) but something went wrong
   and is now resulting in a syntax error which prohibits any access to the site.
   For some reason, I cannot access the FTP server.
 * Is there a way to still reset the Theme settings so that I can even start over
   and allow access to the site without going through an FTP?
 * Thank you

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [lisa](https://wordpress.org/support/users/contentiskey/)
 * (@contentiskey)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/reset-without-accessing-site/#post-9266301)
 * Can you login to your webhosting account to get to your files via cPanel?
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/reset-without-accessing-site/#post-9266302)
 * See if this guide helps: [http://www.inmotionhosting.com/support/edu/wordpress/change-theme-in-db](http://www.inmotionhosting.com/support/edu/wordpress/change-theme-in-db)
 * If you haven’t already done, always backup everything (including your database)
   before doing any actions, just in case something really goes wrong. You can never
   have enough backups!
 *  [Ben](https://wordpress.org/support/users/benbornschein/)
 * (@benbornschein)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/reset-without-accessing-site/#post-9266349)
 * If you have no access to your WordPress backend, you need FTP access to fix it.
    -  This reply was modified 8 years, 10 months ago by [Ben](https://wordpress.org/support/users/benbornschein/).
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [8 years, 10 months ago](https://wordpress.org/support/topic/reset-without-accessing-site/#post-9266388)
 * Using FTP, download the functions.php file of your theme and look for this error
   around line 58. Fix it and upload the fixed file.
 * `Parse error: syntax error, unexpected '<' in /home/kckollel/kckollel.com/wp-
   content/themes/hitchcock/functions.php on line 58`
 *  Thread Starter [sk1210](https://wordpress.org/support/users/sk1210/)
 * (@sk1210)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/reset-without-accessing-site/#post-9266508)
 * Is this^^^ everyone’s way of saying ‘FTP is the only way to do it’, or am I missing
   something?
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [8 years, 10 months ago](https://wordpress.org/support/topic/reset-without-accessing-site/#post-9266554)
 * You borked a file that has to be replaced, either with a fixed version or the
   original version that came with the theme. So, you need access to the file system.
   That’s through FTP, your hosting control panel’s File Manager app, or SSH. FTP
   is probably the easiest.
 * Note: this is why you NEVER EVER EVER (ever!) edit files via appearance->editor.
 *  Thread Starter [sk1210](https://wordpress.org/support/users/sk1210/)
 * (@sk1210)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/reset-without-accessing-site/#post-9266871)
 * Yeah, I’m figuring that out the hard way. Thank you Steve.
 * In terms of accessing the files in an FTP, for some reason my username and PW
   that I use to log in to my site won’t work. Is that an issue with my account 
   privalages or am I typing the website in the wrong way? I was trying to use net2ftp.
   com (because I am using a chromebook) and it gave me an unrecognized Username
   response. I’ve tried others with the same result. I’ve triple-checked my UN &
   PW.
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [8 years, 10 months ago](https://wordpress.org/support/topic/reset-without-accessing-site/#post-9266908)
 * FTP does not use your WP user and password; it uses an id/password provided by
   your host. Check with your host regarding FTP setup.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Reset Without Accessing Site’ is closed to new replies.

## Tags

 * [ftp](https://wordpress.org/support/topic-tag/ftp/)
 * [reset](https://wordpress.org/support/topic-tag/reset/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 8 replies
 * 5 participants
 * Last reply from: [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/reset-without-accessing-site/#post-9266908)
 * Status: not resolved

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