Title: Reset Password Link
Last modified: July 26, 2017

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# Reset Password Link

 *  Resolved [xupolix2](https://wordpress.org/support/users/xupolix2/)
 * (@xupolix2)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/reset-password-link-4/)
 * Good Morning to all Forum Members!
 * Only when the “Paid Membership Pro” plugin is enabled, users do not receive the
   password reset link in the body of the email.
 * They receive something like:
 *     ```
       Someone requested to change password for the following account:
   
       Https://mywebsite.com/
   
       User Name: userexample
   
       If this was a mistake, just ignore this email and nothing will happen.
   
       To reset your password, visit the following address:
       ```
   
 * When the plugin is disabled, everything returns to normal, and the user receives
   the following message:
 *     ```
       Someone requested to change password for the following account:
   
       Https://mywebsite.com/
   
       User Name: userexample
   
       If this was a mistake, just ignore this email and nothing will happen.
   
       To reset your password, visit the following address:
   
       <Https://mywebsite.com/wp-login.php?action=rp&key=DV4eyCLAvXZ6azKw7XWn&login=userexample>
       ```
   
 * Could someone indicate a solution to this problem?

Viewing 1 replies (of 1 total)

 *  Plugin Author [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * (@andrewza)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/reset-password-link-4/#post-9356332)
 * Hi [@xupolix2](https://wordpress.org/support/users/xupolix2/),
 * Thank you for using Paid Memberships Pro. I’m sorry you are experiencing this
   issue.
 * Please could you add the following line of code into your active theme’s functions.
   php and let me know if the issue persists – [https://gist.github.com/andrewlimaza/cc6d1c2f902be4629432e704438d999e](https://gist.github.com/andrewlimaza/cc6d1c2f902be4629432e704438d999e)

Viewing 1 replies (of 1 total)

The topic ‘Reset Password Link’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/paid-memberships-pro_f1dacb.svg)
 * [Paid Memberships Pro - Content Restriction, User Registration, & Paid Subscriptions](https://wordpress.org/plugins/paid-memberships-pro/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/paid-memberships-pro/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/paid-memberships-pro/)
 * [Active Topics](https://wordpress.org/support/plugin/paid-memberships-pro/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/paid-memberships-pro/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/paid-memberships-pro/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/reset-password-link-4/#post-9356332)
 * Status: resolved