Title: Reset Password Does Not Work
Last modified: July 2, 2025

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# Reset Password Does Not Work

 *  Resolved [EnvisionDesign](https://wordpress.org/support/users/envisiondesign/)
 * (@envisiondesign)
 * [11 months, 2 weeks ago](https://wordpress.org/support/topic/reset-password-does-not-work-4/)
 * Front end resetting password does not update the database.
 * STEP:
 * Created a test user:
 * Logged in just fine
 * Logged out
 * Hit Forgot Password
 * Got link in email
 * Entered new PW twice (copy/paste)
 * Click Change Password, seemed to submit just fine, no errors, redirected to login
   page.
 * I pasted in the password first (so copied and pasted 3 times now)
 * Entered email (where I got the reset link to make sure)
 * Hit Login
 * Password incorrect.
 * Tried old password and I log straight in.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Freset-password-does-not-work-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [EnvisionDesign](https://wordpress.org/support/users/envisiondesign/)
 * (@envisiondesign)
 * [11 months, 2 weeks ago](https://wordpress.org/support/topic/reset-password-does-not-work-4/#post-18538581)
 * NOTE: When I go into my WC Account Details page and enter a new password there,
   it does update.
 * Also checked and see nothing in the error.log on the server
    -  This reply was modified 11 months, 2 weeks ago by [EnvisionDesign](https://wordpress.org/support/users/envisiondesign/).
 *  Plugin Support [Yurii](https://wordpress.org/support/users/yuriinalivaiko/)
 * (@yuriinalivaiko)
 * [11 months, 2 weeks ago](https://wordpress.org/support/topic/reset-password-does-not-work-4/#post-18538976)
 * Hello [@envisiondesign](https://wordpress.org/support/users/envisiondesign/)
 * Please disable cache plugin and try again.
 * Regards.
 *  Thread Starter [EnvisionDesign](https://wordpress.org/support/users/envisiondesign/)
 * (@envisiondesign)
 * [11 months, 2 weeks ago](https://wordpress.org/support/topic/reset-password-does-not-work-4/#post-18540067)
 * Thanks [@yuriinalivaiko](https://wordpress.org/support/users/yuriinalivaiko/).
   I think I solved it. Turns out there was some function in the child theme functions
   file (not sure what this is for), and when I comment it out I beelive it’s working
   fine
 * function wpse_lost_password_redirect() {
   wp_redirect( ‘[https://tacomagardenclub.org/members-home/&#8217](https://tacomagardenclub.org/members-home/&#8217););//
   Change home_url() to your desired URLexit;}add_action(‘password_reset’, ‘wpse_lost_password_redirect’);
    -  This reply was modified 11 months, 2 weeks ago by [EnvisionDesign](https://wordpress.org/support/users/envisiondesign/).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Reset Password Does Not Work’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
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 * 3 replies
 * 2 participants
 * Last reply from: [EnvisionDesign](https://wordpress.org/support/users/envisiondesign/)
 * Last activity: [11 months, 2 weeks ago](https://wordpress.org/support/topic/reset-password-does-not-work-4/#post-18540067)
 * Status: resolved