Title: Reset Password Last modified: June 20, 2017 --- # Reset Password * [louislamotte](https://wordpress.org/support/users/louislamotte/) * (@louislamotte) * [8 years, 12 months ago](https://wordpress.org/support/topic/reset-password-20/) * Hello support team, * I am facing an issue with the login with Ajax plugin on my Listable (wordpress) template. * My website is in french and english therefore I would like to have the reset password in both language. Login with Ajax is doing the job for the french version. However it is not working with the engligh version. * Could you please help me to clear this problem? * Best regards, Louis Viewing 11 replies - 1 through 11 (of 11 total) * [caimin_nwl](https://wordpress.org/support/users/caimin_nwl/) * (@caimin_nwl) * [8 years, 12 months ago](https://wordpress.org/support/topic/reset-password-20/#post-9244470) * Hi Louis, * How are you providing the English version of your site? * Thread Starter [louislamotte](https://wordpress.org/support/users/louislamotte/) * (@louislamotte) * [8 years, 12 months ago](https://wordpress.org/support/topic/reset-password-20/#post-9244513) * I am using wpml. * This way user can switch easily from French to English. * Regards, Louis * [caimin_nwl](https://wordpress.org/support/users/caimin_nwl/) * (@caimin_nwl) * [8 years, 11 months ago](https://wordpress.org/support/topic/reset-password-20/#post-9255863) * Can you post a link to your site? * Thread Starter [louislamotte](https://wordpress.org/support/users/louislamotte/) * (@louislamotte) * [8 years, 11 months ago](https://wordpress.org/support/topic/reset-password-20/#post-9256243) * [http://www.rungasmic.com](http://www.rungasmic.com) * Should you need anything else, please let me know. * Best regards, Louis * [caimin_nwl](https://wordpress.org/support/users/caimin_nwl/) * (@caimin_nwl) * [8 years, 11 months ago](https://wordpress.org/support/topic/reset-password-20/#post-9266278) * Unless I’m looking at the wrong thing, the languages seems to be correct for “ Mot de passe perdu?” and “Lost your password?” on the French and English versions of your site? * Thread Starter [louislamotte](https://wordpress.org/support/users/louislamotte/) * (@louislamotte) * [8 years, 10 months ago](https://wordpress.org/support/topic/reset-password-20/#post-9406361) * Hello Support team, * I am sorry to come back so late. * I hope you can still give me some support on my issue. * You have right that “mot de passe perdu” is translated. However, please try to create an account and then try to connect and click on “lost my password” in order to receive the email from the admin. * When you will open the email you will receive, please click on the English link and you will see that the reset password page of your email will be in French. * Could you please advise how can I translate? * Many thanks in advance for your support, Best regards, Louis * [Anticosti](https://wordpress.org/support/users/anticosti/) * (@anticosti) * [8 years, 10 months ago](https://wordpress.org/support/topic/reset-password-20/#post-9406568) * [@louislamotte](https://wordpress.org/support/users/louislamotte/) Have you tried to check with the “Loco Translate” plugin? I think I encountered this, long time ago and if I remember well… This plugin is quite helpful 😉 * Thread Starter [louislamotte](https://wordpress.org/support/users/louislamotte/) * (@louislamotte) * [8 years, 10 months ago](https://wordpress.org/support/topic/reset-password-20/#post-9406639) * Hello, * Thank you for your reply but I just find out that there is a incompatibility with the SB Welcome email plugin. When I have deactivated SB Welcome email plugin, the reset password is now working properly. * However I am not able to see where is the email send to users when they want to reset their password. * Indeed, I would like to translate this email in english: * Quelqu’un a demandé la réinitialisation du mot de passe pour le compte suivant: * [http://www.rungasmic.com/](http://www.rungasmic.com/) * Identifiant: louislam * S’il s’agit d’une erreur, ignorez ce message et la demande ne sera pas prise en compte. * Pour renouveler votre mot de passe, cliquez sur le lien suivant : * <[http://www.rungasmic.com/resetpass/?key=NR9k4p2qFTiGsyL29YM7&login=louislam>](http://www.rungasmic.com/resetpass/?key=NR9k4p2qFTiGsyL29YM7&login=louislam>); * But I don’t see where is this message. * Could you please help me? Best regards, Louis * [Anticosti](https://wordpress.org/support/users/anticosti/) * (@anticosti) * [8 years, 10 months ago](https://wordpress.org/support/topic/reset-password-20/#post-9406961) * I would suspect it has something to do with the language switch configuration. Never worked with WPML. I use qTranslate-X. It works on my site. The message comes from the core translation. * Hope to be of some help…? * [Anticosti](https://wordpress.org/support/users/anticosti/) * (@anticosti) * [8 years, 10 months ago](https://wordpress.org/support/topic/reset-password-20/#post-9406973) * You should have in your wp-content/languages Some files like these ones: admin- fr_FR.mo admin-fr_FR.po fr_FR.mo fr_FR.po Etc. * [caimin_nwl](https://wordpress.org/support/users/caimin_nwl/) * (@caimin_nwl) * [8 years, 10 months ago](https://wordpress.org/support/topic/reset-password-20/#post-9411556) * [@louislamotte](https://wordpress.org/support/users/louislamotte/) Did you get this fixed? Or do you still need help? Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Reset Password’ is closed to new replies. * ![](https://ps.w.org/login-with-ajax/assets/icon-256x256.png?rev=976165) * [Login With Ajax - Fast Logins, 2FA, Redirects](https://wordpress.org/plugins/login-with-ajax/) * [Frequently Asked Questions](https://wordpress.org/plugins/login-with-ajax/#faq) * [Support Threads](https://wordpress.org/support/plugin/login-with-ajax/) * [Active Topics](https://wordpress.org/support/plugin/login-with-ajax/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/login-with-ajax/unresolved/) * [Reviews](https://wordpress.org/support/plugin/login-with-ajax/reviews/) * 11 replies * 3 participants * Last reply from: [caimin_nwl](https://wordpress.org/support/users/caimin_nwl/) * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/reset-password-20/#post-9411556) * Status: not resolved