Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » Reset Jetpack website stats

  • Resolved abicatian

    (@abicatian)


    Hi, I just finished building my website and i would like to reset the traffic stats provided by jetpack, is it possible ?

    Thank you and have a nice day

    Abicatian

    • This topic was modified 3 months, 1 week ago by abicatian.
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  • Plugin Contributor csonnek

    (@csonnek)

    Happiness Rocketeer 🚀

    @abicatian – I can, but I can’t reset it to a specific date in the past – when I flip the switch, they reset from that point on. This is also a back and forth process, which involves the following:

    1. Disconnect Jetpack on your end.
    2. We’ll start the process to reset your prior stats data.
    3. We’ll let you know when that is done and you can reconnect Jetpack.

    Once the process has completed, your stats will be completely reset.

    Can you let me know what site you’re wanting to reset your stats? Once I have that information, I’ll be better able to help.

    If you want it to remain private, you can also contact us via this contact form and mention this thread.

    Thanks!

    Thread Starter abicatian

    (@abicatian)

    Hi @csonnek, a full reset is fine ! I just disconnected Jetpack and sent a request via the form you linked me.

    Thank you !

    Plugin Contributor Ryan C.

    (@ryancowles)

    Thanks for the update! We’ll followup with you via email. As such, I’ll mark this thread resolved just to avoid getting our wires crossed.

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