Title: Reset category count
Last modified: April 23, 2018

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# Reset category count

 *  Resolved [patdundee](https://wordpress.org/support/users/patdundee/)
 * (@patdundee)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/reset-category-count/)
 * Hi Guys
    After moving categories and products around, the category/product count
   is incorrect. How can i reset the count please. If you follow the link above 
   you will see that express pick and click has (33) beside it. There is in fact
   only 17 products in this section.
 * Your assistance would be greatly appreciated
 * Many thanks
    P
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Freset-category-count%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Peter Lawrenson](https://wordpress.org/support/users/lorro/)
 * (@lorro)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/reset-category-count/#post-10208895)
 * There’s a reset-count tool at:
    Dashboard > WooCommerce > Status > Tools tab
 * if you have a cache plugin you may need to clear its cache.
 *  Thread Starter [patdundee](https://wordpress.org/support/users/patdundee/)
 * (@patdundee)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/reset-category-count/#post-10208911)
 * Hi Lorro
 * I have cleared all transients and and clicked recount terms but nothing changes.
 * As this is a test site during the build, i do not use an cache.
 * P
 *  [Peter Lawrenson](https://wordpress.org/support/users/lorro/)
 * (@lorro)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/reset-category-count/#post-10208933)
 * I should try temporarily deactivating all other plugins and switching to Storefront.
   Does that fix the problem? If so, reactivate one-by-one and check to try to identify
   what’s causing it.
 *  Thread Starter [patdundee](https://wordpress.org/support/users/patdundee/)
 * (@patdundee)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/reset-category-count/#post-10209078)
 * Hi Lorro
    Tried that and all still the same 🙁 P
 *  Plugin Support [Hannah S.L.](https://wordpress.org/support/users/fernashes/)
 * (@fernashes)
 * Automattic Happiness Engineer
 * [8 years, 1 month ago](https://wordpress.org/support/topic/reset-category-count/#post-10238108)
 * Given that you’ve already tried a conflict test, as well as clearing transients
   and recounting terms, then I’m thinking this is going to be a site cache at server
   level. Can you please contact your host to check with them what kind of caching
   they haven enabled?
 *  Plugin Support [Hannah S.L.](https://wordpress.org/support/users/fernashes/)
 * (@fernashes)
 * Automattic Happiness Engineer
 * [8 years, 1 month ago](https://wordpress.org/support/topic/reset-category-count/#post-10257729)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Reset category count’ is closed to new replies.

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## Tags

 * [category](https://wordpress.org/support/topic-tag/category/)
 * [count](https://wordpress.org/support/topic-tag/count/)
 * [product](https://wordpress.org/support/topic-tag/product/)

 * 6 replies
 * 3 participants
 * Last reply from: [Hannah S.L.](https://wordpress.org/support/users/fernashes/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/reset-category-count/#post-10257729)
 * Status: resolved