Title: Reset
Last modified: January 26, 2017

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# Reset

 *  [asaloki](https://wordpress.org/support/users/asaloki/)
 * (@asaloki)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/reset-10/)
 * Hi,
 * I am German. Please excuse me for my bad English.
    I really like this plugin 
   and I use it on all my sites with the twenty eleven theme.
 * Without an update of WordPress, the theme or this Plugin it do not work anymore.
   
   I lost the options I chose and there was no background chosen in the WordPress
   customizer. When I chose my background and my configuration again, nothing changes
   in the preview window.
 * When I save this configuration and open the customizer again, than I am back 
   at the beginning.
    I lost the options I chose and there was no background chosen.
 * I deactivated all the other plugins and tried to change the configurations.
    
   I have deactivated and activated your plugin. I deleted it and installed it again.
 * After the new installation, the advanced mode of your plugin was still set.
    
   Why it do not reset some configuration while a new installation?
 * Have you an idea how we can solve this?
    Is there a possibility to reset it completely
   in the database?
 * Thank you for your help and time
 * Lovely greetings
    Me and myself 😉

Viewing 1 replies (of 1 total)

 *  Plugin Author [Phillip.Gooch](https://wordpress.org/support/users/phillipgooch/)
 * (@phillipgooch)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/reset-10/#post-8704123)
 * Yes, there are two entries added to the wp_options table by backdrop with the
   keys ‘backdrop’ and ‘backdrop-advanced’. Removing both of them from the wp_options
   table should completely remove all stored settings.
 * If you have any further issues please contact me directly.

Viewing 1 replies (of 1 total)

The topic ‘Reset’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/backdrop.svg)
 * [Backdrop](https://wordpress.org/plugins/backdrop/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/backdrop/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/backdrop/)
 * [Active Topics](https://wordpress.org/support/plugin/backdrop/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backdrop/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backdrop/reviews/)

## Tags

 * [save](https://wordpress.org/support/topic-tag/save/)

 * 1 reply
 * 2 participants
 * Last reply from: [Phillip.Gooch](https://wordpress.org/support/users/phillipgooch/)
 * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/reset-10/#post-8704123)
 * Status: not resolved