Reservations are not going through

  • Resolved scherian

    (@scherian)


    3 years, 6 months ago

    The Booking Calendar WpDevArt Version 2.6.8 was just updated on our website.

    Now when users are trying to reserve a date, its not registering and no notifications are going out.

    Help!!!

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author wpdevart

    (@wpdevart)

    3 years, 6 months ago

    Hi dear user.

    We just made a test booking and it works from the front-end. Can you tell what exactly you mean saying “its not registering”?

    Also, did you try to use another email address or check the spam folders?

    Thanks.

    Thread Starter scherian

    (@scherian)

    3 years, 6 months ago

    I resolved the issue by rolling the plugin back to version 2.6.7. So there is something in 2.6.8 that is preventing the reservations to take and notifications to go out.

    I saw the 2 test bookings that you made and it does show in the system too.

    Thanks

    smclain89

    (@smclain89)

    3 years, 6 months ago

    We are also experiencing this issue. I’ve turned off auto-updates for this plug-in until it’s been resolved. Before rollback when someone would submit a booking it would clear the form once you click submit making it seem like it worked but you wouldn’t get a follow up email confirming your booking and we as admins wouldn’t get a booking notification at all. As soon as I rolled it back and tested it the booking was exactly as before with immediate email confirmation.

    Plugin Author wpdevart

    (@wpdevart)

    3 years, 6 months ago

    Hi dear user.

    We fixed the issue and updated our plugin, now you can update the plugin and check it.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Reservations are not going through’ is closed to new replies.